Assistant Supervisor, Instruction and Lifeguarding

Title:

Assistant Supervisor ¿ Instruction & Lifeguarding

Position #:

NU61

Department:

Community Services

Division:

Recreation

Date Created:

August 2015

Revision Date:

May 2018

Reports To:

Active Living and Aquatic Supervisors

Job Grade:

3

Indirect Reports:

Sessional Instructors; Lifeguards; Head Instructors; Head Lifeguards;

Aqua-fitness Instructors; Course Conductors; Volunteers

Employee Group:

Non-Union

Position Summary

Responsible for monitoring and supervising swim activities as assigned and providing excellent customer service. Provides support to the Aquatic Programmer and Active Living and Aquatic Supervisor in the development, implementation and evaluation of aquatic programs, services and special events.

Responsibilities

• Provides supervision to staff, including performance review and planning, training and development formulation, problem solving/dispute resolution, discipline, safety, and makes recommendations on hiring/ promotion/ transfer/succession planning and termination decisions.
• Ensures adherence to Town HR policies and employment and Health and Safety related legislation; keeping abreast of emerging legislation relevant to the Town's business.
• Manages the day-to-day scheduling, organization, co-ordination and monitoring associated with the work of staff.
• Provides regular and constructive feedback to staff on performance; recognizes achievements and provides individualized support.
• Manages, motivates and mentors staff cultivating innovation, creativity and build a highly effective team while delivering high standards of work quality and organizational performance.
• Facilitates the development and achievement of business and personal objectives which includes individual development action plans designed for the continued growth and sophistication of the team.
• Performs instructional, lifeguarding and supervisor duties as required.
• Coordinates and monitors swim activities including providing guidance and performance feedback to on duty lifeguards and/or instructors, checking and recording program enrollment and attendance, ensuring pool equipment and supplies set-up and clean-up as appropriate, providing feedback to Active Living and Aquatic Supervisor on employee performance and training needs, and ensuring program content meets departmental standards.
• Provides instruction for assigned aquatic programs including skill testing and awards processing.
• Provides lifeguarding services including monitoring and supervising recreational swim activities to ensure a safe aquatic environment.
• Assists the Aquatic Programmer, as directed, with preparing and maintaining documentation of sessional aquatic staff including emergency contact information, qualifications, evaluations, WSIB forms, inventory, etc.
• Assists the Aquatic Programmer, as directed, with preparing and maintaining statistical information on aquatic instructional and recreational programs.
• Assists the Aquatic Programmer, as directed, in the development of program initiatives, special events, policies and procedures, standards, goals and objectives.
• Responds to enquiries and concerns from the general public, course participants and/or parents and documents complaints, problems and incidents to the Active Living and Aquatic Supervisor and/or Aquatic Programmer.
• Attends regular aquatic staff meetings and trainings.
• Meets the standards required for certification to instruct, lifeguard and supervise according to the industry standards as well as the Town of Georgina standards.
• Maintains an inventory of supplies.
• Performs other related duties that may occur in an unplanned or emergency situation.
• Participates in the Town's Health & Safety Program and complies with the Occupational Health and Safety Act, other applicable legislation and best practices.
• Maintains knowledge of and adheres to all Town of Georgina Policies and Procedures.
• Participates in and conducts ongoing Training and Development and ensures all mandatory requirements are met and maintained.

The foregoing is intended to outline the general description of the duties and responsibilities for this position. It is not intended nor should it be interpreted as a complete description. The Town of Georgina reserves the right to amend this position description at any time provided that such change does not represent a substantive change in the purpose or essential nature of the position.

Minimum Qualifications

Education and Training:

• OSSGD or equivalent;
• Possess and maintain current certificates in: Standard First Aid/CPR C; Swim and Lifesaving Instructor, Emergency First Aid Instructor Awards, National Lifeguard Pool Award, Aquatic Fitness Instructor Certification and Aquatic Supervisor Training. National Lifeguard Waterfront or willing to obtain certification.
• One advanced aquatic award including ¿Examiner¿ or ¿Trainer¿ required.

Experience:

• One (1) year of previous related aquatic experience, preferably in a municipal environment;

Knowledge:

• Familiar with all applicable safety procedures and legislation affecting aquatic programs.
• Learn to Swim program

Competencies:

• Strong organizational, communications, problem solving skills;
• Competency in personal computers and associated software (MSWord, MS Excel, MS Outlook, ActiveNet);
• Superior customer service skills with ability to work collaboratively with staff teams, agencies and external contacts;
• Availability to work flexible hours including evenings and weekends;
• Current Police Vulnerable Sector Check.
• Valid Class 'G' Driver's license;

Physical Demands and Working Conditions

• Occasional requirement to stand for long periods of time;
• Occasional travel to attend meetings and other locations as required;
• Exposure to pool chemical odours and wet pool deck.