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Appointment Coordinator

Steele Auto Group
$40,457 - $51,228 a year
St. John's, Newfoundland and Labrador
Full time
5 days ago

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re a part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"; your passion, your purpose, your potential.

BEEP BEEP! Steele Honda is seeking an Appointment Coordinator to join our team!

547 Kenmount Road, St. John's NL A1B 3P9

Buckle up, Steele Honda is on the lookout for an Appointment Coordinator to hop in and join the ride! At Steele Honda you will be choosing to work for a team that prioritizes each and every person who walks through our doors. We take pride in serving the St. John's community with some of the most reliable vehicles built, and make sure our service is just as strong as our engines. Think you have what it takes? Join Steele Honda and apply today!

Key Responsibilities may include but are not limited to:

  • Respond to and address customer queries in a timely, accurate and professional way, via phone, email or any channel our customer chooses to interact with the Client Care Center
  • Coordinate with our service team to ensure efficient scheduling, feedback and future needs
  • Ensure that Customer Satisfaction Index targets are exceeded by collaborating with our dealerships
  • Accurately document customer details in all appropriate systems and tools so that customers are supported seamlessly throughout their Steele Auto Group Service Experience.

Requirements and Qualifications:

  • Previous customer service experience, or administrative experience (automotive industry experience is a plus)
  • Strong and efficient communication skills, along with problem solving skills
  • Ability to multitask while managing your time effectively
  • Handle our customer information with discretion
  • Detail-oriented and bring a positive attitude to our team

Why You'll Love Steele Auto Group:At Steele Auto Group, you’re not just joining a company; you’re joining a community. We’re all about:

A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.

Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.

Growth Opportunities – We promote from within and support your professional journey.

Employee Discounts – On vehicle purchases, parts, and service at any of our locations.

Retirement Savings Plan – Because your future matters.

  • A fun, fast-paced culture – No two days are the same.

Making a difference – Through community partnerships and exciting campaigns.

Mental Health & Wellness Support – 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).

Steele Auto Group is more than just a workplace; it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.

Our Purpose: Inspiring people to drive positive impact; through every interaction, every vehicle, every journey.

Apply now and start driving your career forward with a team that’s got your back!

Learn more about us at www.steeleauto.com

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