Parking Enforcement Officer

The Parking enforcement officer is responsible to provide customer service, provide security/safety functions, patrol lots and garages and enforce parking rules and regulations, provide routine maintenance on meters and signs; perform related work.

Permit Vaidation

• The Parking enforcement officer , for reference purposes, will be provided with the most current list of valid permits and corresponding plate numbers.
• Validate if the vehicle has the right to be onsite as part of the program or a registered visitor.
• Validate that the pass displayed is current, be it a permanent or temporary pass.
Validate those employees are within the right section of the parking (A, B parking lots).

Tickets

• Issue warnings and tickets as deemed appropriate, always ticket unregistered vehicles.
Tickets are sent via mail to the City of Ottawa. All issued parking tickets are to be sent at the end of the day or the following day at the latest. Should someone contest a ticket (although rare), the person that issued the ticket will need attend any court proceedings.

Patrol

Reporting

• A daily log of all issued warnings and parking tickets is to be provided to the Parking Policy Officer.
Some administrative support to the Parking Administration Officer.

Towing

• Parking Policy permits the towing of vehicles under certain circumstances. Towing of vehicles is to be pre-approved by Parking Policy Officer.
• Parking enforcement officer will be responsible to coordinate towing requirements using Parking Policy approved towing companies. Be in attendance for the approved removal.
  

• Valid driver’s license required.
• Proficient with computers and a computerized ticketing system.
• Knowledge of AIMS (Automated Issuance Management System) would be an asset.
• All successful candidates will be required to provide and maintain a clear Criminal Record Check and a clear Driver’s Abstract as a condition of employment.
• Willingness to: stand and walk continuously throughout an eight hour shift; bend, stoop, lift and carry items weighing up to 20 pounds; work outdoors in all weather conditions; visually observe activities in an assigned area; use a two-way radio to communicate information.
• Experience: providing public service in a work setting; dealing with difficult customers. Ability to interpret and apply rules and regulations.
• A High School Diploma or equivalency (e.g., GED)
• Basic level of proficiency with Microsoft Office (Word, Excel, and Outlook).
• Experience or training in conflict resolution would be considered an asset.
• Ability to receive and maintain a Municipal Bylaw appointment.
• Must be able to obtain a City of Ottawa operator's permit.
• Success in this position requires excellent communications skills, as well as the ability to maintain composure while faced with stressful verbal interaction.
• Excellent attention to detail, initiative and the ability to work independently is required for success in this position.

Licenses and/or Professional Accreditation

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.