Operations Manager
Mississauga, ON
Full-Time
Baklawa King Inc – Middle Eastern Pastry Specialists
About Us
Baklawa King is Canada’s premier destination for authentic Middle Eastern sweets. We specialize in handcrafted baklawa and pastries made fresh daily using premium ingredients like California pistachios and Jordanian walnuts. As we expand, we’re looking for an skilled Operations Manager to lead our growing team and ensure smooth, high-quality operations across all locations.
What You’ll Do
- Oversee daily operations of retail stores, cafés, and production facilities
- Manage inventory, procurement, and supplier relationships
- Implement and ensure compliance with food safety and quality standards (HACCP)
- Lead, train, and support staff across multiple locations
- Monitor KPIs and implement process improvements
- Coordinate logistics for local and North American deliveries
- Support new store openings and expansion initiatives
- Execute company-wide marketing plans and collaborate with customer service teams
What We’re Looking For
- 5+ years of experience in operations management overseeing multiple locations in the food service industry or franchise environment
- Must be proficient in both English and Arabic
- Strong leadership and team-building skills
- Excellent organizational and problem-solving abilities
- Knowledge of food safety regulations and quality control (HACCP)
- Experience with inventory and POS systems
- Passion for high-quality food and cultural authenticity
What We Offer
- Competitive salary + performance-based bonuses. Salary commensurate with experience and qualifications
- Career growth opportunities in a fast-growing business
- Supportive and passionate team environment
- Employee discounts on our delicious pastries
How to Apply
Submit your resume and a brief cover letter through Indeed or email Baklawakinginvoices@gmail.com with the subject line: Operations Manager Application.
Job Type: Full-time
Pay: $60,000.00-$80,000.00 per year
Benefits:
- On-site parking
- Paid time off
- Profit sharing
- Store discount
Work Location: In person