PLEASE READ: TO be considered as a candidate for this position you MUST attach / submit a cover letter. No cover letter, no consideration.
Join a company rooted in results.
Rayzor Edge Tree Care is a trusted provider of residential and land clearing services across Southern Ontario. Known for our reliability, exceptional service, and commitment to safety, we’re expanding our leadership team and seeking a highly organized, resourceful, and proactive Office & Administration Manager to support our growing operations.
About the Role:
Reporting directly to the President, this is a pivotal role with broad responsibilities spanning office administration, client communications, scheduling, and internal operations. You’ll serve as a key hub of coordination between field crews, clients, vendors, and industry partners, ensuring the day-to-day administrative operations run smoothly and professionally.
Key Responsibilities:
- Answer and vet incoming calls, emails, and customer inquiries with professionalism and efficiency
- Manage communications with clients and vendors
- Outbound marketing and sales outreach to support lead generation
- Maintain HR and employee files; general administrative duties
- Schedule quote appointments and conduct follow-ups
- Post-job customer satisfaction outreach
- Follow up on outstanding invoices and overdue payments (Accounts Receivable)
- Coordinate daily work schedules and job logistics
- Monitor and respond to online RFPs and land clearing tenders
- Maintain and update client records in ArbourGold CRM; generate weekly reports and performance metrics
- Assist in budgeting processes by tracking expenses and preparing reports
- Source equipment parts and liaise with maintenance vendors
- Collaborate with the company’s Marketing Manager to implement promotional activities
- Manage and submit company paperwork for insurance, compliance, regulatory filings, and membership renewals
- Serve as the company’s liaison with industry associations and professional memberships
Qualifications:
· Strong administrative skills with a focus on detail-oriented tasks
- Proven experience in office administration, operations coordination, or executive assistant-level roles
- Excellent clerical and communication skills (written and verbal); confident on the phone and over email
- Strong time management and multitasking skills
- High level of professionalism, attention to detail, and ability to prioritize
- Familiarity with office management software, proficiency with CRM systems, spreadsheets, and digital productivity tools
- Knowledge of budgeting principles to assist in financial planning
- Comfortable working independently in a remote environment
- Ability to problem-solve and make sound decisions quickly
- Experience with tree care, landscaping, or land clearing industries is a strong asset but not required
- Familiarity with tendering platforms or online RFPs considered an advantage
Eligibility:
- Must be legally entitled to work in Canada (Canadian citizen, permanent resident, or valid work permit)
- Strong command of English required
Why Join Rayzor Edge Tree Care?
This is more than an administrative role—it’s an opportunity to become an integral part of a company that’s respected in its industry, growing steadily, and values accountability, precision, and top-tier customer service. If you’re looking for a role that blends structure with variety, and you’re excited by the idea of helping a boots-on-the-ground business stay sharp behind the scenes, we want to hear from you.
To apply: Please send your resume and a short cover letter explaining why you’re a great fit for this role.
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
- Work from home
Application question(s):
- Do you have experience in the Tree care and/or forestry industry?
Experience:
- office management: 3 years (required)
Work Location: Remote
Application deadline: 2025-08-13