Position Description
Reporting to the Navigator Coordinator, the Navigator, Client Services is generally the first point of contact between the Society and our clients. This position is responsible for referring clients to services, delivering support and education programs, and building strong community and health care professional relationships.
This is a full-time, term position until June 30, 2027, with the potential of permanency. The ideal candidate will be a highly motivated and self-directed person with a strong desire to serve in the field of human services, relating to the impact of Alzheimer’s disease and other dementias.
Located in Edmonton, this position will assist with and facilitate planned programs and services across Alberta and the Northwest Territories, including:
- Promoting and delivering the Society’s programs and services utilizing various delivery methods
- Supporting referral intake & ongoing follow up
- Facilitating and participating in the delivery of standardized programs
- Providing outreach regarding services and benefits available
- Delivery of referral and assessment services with partner organizations
- Coordinating and facilitating support groups
- Building a referral network with health care professionals and other local health service agencies
- Maintaining accurate and objective client records
- Assisting in raising public awareness about dementia and the way it affects families and individuals
- Other duties or projects commensurate with the nature of the position.
Qualifications
- Post‐Secondary education in Social Work, Health Services, Human Services, or related field
- Experience in a health or social service agency, or education-related function will also be considered
- Experience in facilitation, adult education, or community engagement is an asset
- An understanding of Alzheimer’s disease/dementia and caregiving issues is an asset
- Familiar with services and resources needed by seniors and/or persons living with disabilities
- Experience in record-keeping and report writing
- Strong verbal and written communication skills
- Demonstrated interpersonal and problem-solving skills
- Ability to remain professional and respectful in difficult and sensitive situations
- Proven ability to work independently as well as collaboratively with others as part of a team
- High level of proficiency in the Microsoft Office Suite
- Valid Driver’s License
- Recent and clear vulnerable sector check.
Who we are
The Alzheimer Society of Alberta and Northwest Territories (the Society) is a not-for-profit association that brings awareness to Alzheimer’s disease and other dementias; helps alleviate the personal and social consequences of the disease, provides information, education and support programs, and promotes and funds research into the cause, prevention and cure.
Our vision is each person living with dementia, and those supporting them, can thrive as we focus on care today and a cure for tomorrow.
Our values are “CARE: Collaboration, Accountability, Respect, and Empathy.”
Working conditions
- Flexible hybrid environment with routine use of a computer
- Standard 35-hour workweek
What we offer
- Fantastic Health and dental benefits package
- Annual vacation starting at three weeks
- Personal days
- Wellness fund
- Access to professional membership associations
- Festive season closure
- Flexible and Hybrid work environment.
We thank all candidates for their interest. However, only those selected for an interview will be contacted.
The Alzheimer Society of Alberta and Northwest Territories is an equal opportunity employer and values diversity of all kinds.
Job Types: Full-time, Fixed term contract
Contract length: 26 months
Pay: $46,852.00-$63,388.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home
Work Location: Hybrid remote in Edmonton, AB T6H 2J3
Application deadline: 2025-01-19