Manager, Communications and Engagement

Town of High River
Town of High River, Alberta
Full time
1 day ago

Town of High River

Invites applications for a

Permanent, full time

Manager, Communications

At the Town of High River, people come first. We are looking for a Manager, Financial Services to join our organization and contribute to our culture focused on accountability, excellence, and connection.

The Community

High River provides the warmth and familiarity of a small town, featuring countless outdoor trails and parks that await your next adventure. Our downtown offers a variety of unique stores and businesses who take pride in fostering connection in our community. High River is a people-first community where families put down roots for generations. Nestled within Foothills County with the Rocky Mountains framing the view to your west, our community of 14,000 is rooted in people and promotes an environment to help you build lasting relationships.

The Organization

Through the dedication and passion of our 150 employees, we deliver important services to the community. Our purpose, or why we do what we do, is because we want to make a difference in our community now and for generations to come (our ‘why’). To achieve this, we inspire and respect one another, we can be counted on, we are better together, and we dare to be different (our ‘how’).

We’ve embarked on a workplace culture journey that has enhanced our commitment to people; both our employees and the community we serve. We have identified three pillars to achieve our workplace culture: A*ccountable, Connected and E*xcellence (ACE).

The Role

The Manager, Communications and Engagement is a key strategic leader responsible for shaping and delivering a bold, integrated vision for communications, engagement and the customer experience. Working in collaboration with Senior Leadership, other division leaders and key stakeholders, the Manager ensures information and services are connected, responsive, and deeply aligned with Senior Leadership and Council’s vision and priorities. The role is responsible for providing overall leadership for the team and all aspects of the division, focused on strengthening public trust, deepening community relationships and elevating the municipality’s voice across diverse platforms and audiences.

The Candidate

The ideal candidate for this role is an experienced and visionary communications leader with 6–10+ years in progressively senior positions, ideally within a public sector or municipal environment. They will have a strong background in strategic communications, media relations, public engagement, and customer service, supported by a degree in Communications, Public Relations, or a related field. A proven track record of managing high-performing teams, developing and executing integrated communications strategies, and advising senior leadership and elected officials is essential. The candidate brings excellent political acumen, a deep understanding of public participation principles (including IAP2), and a commitment to service excellence, innovation, and transparency.

This leader will demonstrate superior written and verbal communication skills, with proficiency in Canadian Press Style and digital tools like Adobe Creative Suite and WordPress. They will be adept at crisis communications, reputation management, and embedding a people-first communication philosophy across departments. The ideal candidate is also a skilled coach and mentor, with the ability to foster collaboration, drive results through data-informed strategies, and support a positive, inclusive, and responsive organizational culture. Certifications such as ICS 100–400 and Public Information Officer training are considered strong assets.

This position will remain opened until filled. We thank all applicants; however, only those selected for the recruitment process will be contacted.

Job Types: Full-time, Permanent

Pay: From $125,000.00 per year

Benefits:

Work Location: In person

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