About Pacific Blue Cross
Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.
We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.
Perks
- Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
- Paid vacation starts at 4 weeks per year, and increases with years of service.
- Hybrid work environment (i.e., a combination of work from office and work from home days).
- Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
- PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay.
- Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!
About the Position
- We are searching for a permanent Manager, Internal Communications to join our Learning and Engagement team.
- The starting salary will be determined based on a combination of skills, education, and experience. The salary range is $82,300 – $113,200 per year.
If you’re looking to take on a role that focuses on shaping clear, thoughtful, and engaging communications that connect people to purpose, we want to hear from you. This is a great opportunity with a local not-for-profit health insurance provider where you would lead internal communications that keep employees informed, engaged, and aligned with company goals and values.
Your strengths in writing, influencing, and navigating sensitive or complex topics will help ensure communication across the organization is consistent, strategic, and impactful. You’ll lead a high-performing team and partner with leaders across the business to deliver campaigns and communications that support our people through change and bring clarity to corporate updates and strategic initiatives.
You’ll oversee key internal channels like newsletters, emails, intranet, and employee events. You will use a variety of tools and approaches to tailor messages to different audiences. From advising leaders on communication strategies to developing campaigns that build engagement and trust, you’ll be a critical part of creating a connected employee experience.
We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.
This role is currently working from home 3 days a week and 2 days a week at our head office in Burnaby, BC. Apply this week if you would like to take on this role.
Key Ways This Position Makes An Impact
The Manager, Internal Communications will focus on ensuring employees are informed, engaged, and aligned with Pacific Blue Cross’ mission, values, and strategic goals through clear, timely, and strategic internal communications.
In this role, you will develop and implement enterprise-wide internal communications strategies that support company-wide initiatives and enhance employee understanding and engagement.
This role works closely with executive and departmental leaders to shape and deliver messaging around confidential, complex, or sensitive topics, supporting organizational change and business priorities.
You will oversee and guide the creation of internal content and campaigns, including emails, newsletters, speaking notes, intranet articles, and materials for employee events.
In this role, you will provide coaching and direction while overseeing the development of communication plans tailored to various internal audiences.
This role monitors the effectiveness of internal communication efforts, using feedback and measurement tools to refine strategies and maximize impact.
You will collaborate with Human Resources and organizational leaders to ensure communication planning supports employee experience, union negotiations, and change management efforts.
You will also serve as a strategic advisor on communications risks, ensuring clarity and consistency across all internal channels and navigating organizational priorities with professionalism and discretion.
Key Experiences You Bring To This Role
- Bachelor's degree in Communications, Marketing, Public Relations, or a related field.
- 5 to 8 years of related experience in internal communications.
- Excellent interpersonal and stakeholder management skills with the ability to influence, advise, and build trust at all levels of the organization.
- Excellent communication skills, including verbal, written, and presentation.
- Excellent organizational, project management, and change management skills.
It’s preferred and considered an asset if you have:
- Experience working in the healthcare or benefits insurance industry.
- Experience working within a transitional company and/or rapidly changing environment.
If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.
Please apply via our website this week at http://www.pbchbs.com/company/careers/
While we thank all applicants for their interest, only short-listed candidates will be contacted.
Diversity, Equity, and Inclusion
PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.
We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.
To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to careers@pac.bluecross.ca. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.