Guest Service Expert

Marriott International
Charlottetown, Prince Edward Island
Full time
3 weeks ago
Additional InformationPay: $16.50/hour, plus tips, Pension & comprehensive health benefits, drycleaning. Amazing Marriott travel discounts
Job Number25126368
Job CategoryFood and Beverage & Culinary
LocationDelta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada, C1A 4A1
ScheduleFull Time
Located Remotely?N
Position Type Non-Management


POSITION SUMMARY


Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.


PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None


The pay range for this position is $16.50 to $16.50 plus tips per hour.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


Notification to Applicants: Delta Hotels Prince Edward takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email
CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply
Other Job Recommendations:

Guest Service Manager

SWEETWATER GROUP
Niagara Region, Ontario
$24 - $26 an hour
  • Recruit, train, and mentor Guest Services staff across all...
  • Ensure consistency in service standards, grooming, and...
1 week ago

Guest Service Representative

Holiday Inn Express and Suites Aurora
York Region, Ontario
  • Greet and welcome guests upon arrival, ensuring a positive...
  • Manage front desk operations, including check-ins and...
1 week ago

Guest Service Agent

Pomeroy Lodging
Kananaskis Improvement District, Alberta
  • Establishing a personal rapport with the guest in order to...
  • Actively seek feedback from guests, following up and taking...
3 days ago

Guest Services Representative

Holiday Inn
Winnipeg, Manitoba
  • Assists in pre-registration and blocking of rooms for...
  • Uses suggestive selling techniques to sell rooms and to...
1 week ago

Host/Guest Service Coordinator

Aphrodite's Taverna
Toronto, Ontario
  • Competitive hourly wage plus tip pool share
  • Staff meal every shift
  • Opportunity to join the opening team and grow with us...
1 week ago

Hotel Guest Services Manager

Home 2 By Hilton Vaughan
Vaughan, Ontario
$60,000 - $65,000 a year
  • Greet guests upon arrival and provide a warm welcome.
  • Manage check-in and check-out processes efficiently...
3 weeks ago

Guest Services Agent (Front Desk) - FT - Edmonton Inn & Conference Centre

Nova Hotels
Edmonton, Alberta
$31,529 - $39,922 a year
  • Demonstrates teamwork by cooperating and assisting at the...
  • Provides courteous, prompt, and accurate inter-hotel...
4 weeks ago

Boulanger(ère) artisanal(e)

Boulangerie Le Toledo
Quebec
  • Préparation, pétrissage, façonnage et cuisson des pains et...
  • Organisation de la journée selon les prévisions ;...
1 day ago

Facteur rural et suburbain de relève en disponibilité

Canada Post
Ottawa, Ontario
$40,747 - $51,595 a year
Si vous aimez travailler de façon indépendante, et conduire un véhicule dans toutes sortes de conditions météorologiques et...
1 day ago

Maintenance Person

Sandman Hotel Group
Williams Lake, British Columbia
  • Minimum 1 year of experience in the operation and...
  • Perform regular property inspections of the hotel including...
1 day ago