Sturgeon Valley Golf & Country Club
For more than 60 years the Sturgeon Valley Golf and Country Club (SVGCC) has built a reputation as a welcoming community host to members and guests alike. Located a few minutes from St. Albert, Alberta, and a short drive from Edmonton City Centre, SVGCC has developed into a thoughtful, challenging golf course with amenities to satisfy the golfer, member, or business guest. We are a welcoming, inclusive, semi-private golf community dedicated to delivering a high value experience for all. Sturgeon Valley Golf and Country Club – Where friends meet, and friendships grow.
We are seeking a career-oriented hospitality professional to fulfill the role of Front of House Food & Beverage Manager. Reporting to the Food & Beverage Manager, the F.O.H. Manager will oversee the daily operations of our restaurant, bar, snack bar, beverage cart and banquets/events. The F.O.H. Manager is responsible for ensuring the quality and consistency of our food, drinks, and service, managing the inventory and budget, supervising/training and delegating duties as required and maintaining a high standard of customer satisfaction. You will work closely with the Food & Beverage Manager, and Club Chef to develop and implement new menus, promotions, and strategies to increase sales, profitability, staff development and retention.
Experience
- Background in tourism and hospitality industry, membership-based, golf course operations experience is an asset.
- To be successful in this role, you should have experience in food & beverage management, preferably in a similar setting.
Duties & Tasks
- In conjunction with Food & Beverage Manager, implement policies and procedures for food and beverage service.
- Lead and maintain a culture of accountability, respect, equality, empowerment, empathy, trust & appreciation.
- Brainstorm and suggest opportunities for revenue generation, effective cost controls and guest satisfaction.
- Effective orientation, training, and follow-up with all food & beverage department staff, including Food & Beverage Supervisors.
- Ensure that all safety, sanitation, energy management, preventive maintenance and other outlined procedures are consistently met.
- Active Member of the Health & Safety committee. Providing leadership in health & safety training, administration, and compliance.
- Ensure adherence to all standard operating procedures for sales and cost control.
- Prepare schedules for service & support staff to meet service expectations, while adhering to budgeted labour costs. Troubleshoot and correct challenging service periods and emergency staffing requirements.
- Prepare liquor and beer orders, monitor confection items and supplies, communicate any requirements to the Food & Beverage Manager or as directed.
- Ensure compliance with local, provincial, and federal laws/legislation.
- Monitor supplies to ensure required products/items are available and the correct price is charged for all purchases.
- Hire, train, and mentor front of house team members.
- Additional duties as assigned.
Work Conditions
- Primarily inside work with some outside work.
- Non-Smoking environment.
- 75% F.O.H. service management 25% administration.
- Physically demanding work is required, including moving, lifting, and setting up rooms/furniture, recieving all liquor orders & supplies.
- Required to work on a shift basis including evenings, weekends & holidays.
- Must be able to work in a fast paced, demanding environment, always maintaining a positive attitude and professional demeanor.
Professional & Technical Knowledge
- Valid Pro Serve certification or willing to obtain.
- Combination of education and experience related to the industry with a strong business acumen and above average knowledge of industry best practices.
- Basic knowledge of P.O.S (Jonas) system and programming, an asset.
- Basic knowledge of Microsoft Office programs and other industry tools.
- Extensive knowledge of Food & Beverages preparation & recipes
Time Considerations
- Must be able to meet aggressive deadlines as required.
- Work efficiently in a non-supervised leadership position.
- Available and flexible for a variety of shifts including weekends, holidays, closing and opening shifts, as necessary.
- Extended hours during peak golf and event season, Available as required.
- This is a year-round term position.
If you are interested in this opportunity, please send your resume, cover letter and salary expectations to fb@svgcc.ca by February 15th, 2024.
We would like to thank all applicants, only candidates selected for an interview will be contacted. No phone calls. Thank you.
Job Types: Full-time, Permanent
Salary: Up to $65,000.00 per year including Service Bonus Achievement | Meal Account | Playing Privileges | RRSP Contribution
Job Type: Permanent Full-time
Benefits:
- Extended Health and Vision
- Discounted or free food
- Discounted Merchandise
- On-site parking
- RRSP Contribution
- Professional Development Opportunities
Schedule:
- 10-hour shift
- 12-hour shift
- 8-hour shift
- Day shift
- Holidays
- Night shift
- On call
- Weekends
Education:
- Secondary School (preferred)
Experience:
- Leadership & Management: 2 years (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Weekends & Holidays (required)
- Overtime (required)
Top of Form
Job Type: Full-time
Pay: Up to $65,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed
Ability to commute/relocate:
- Sturgeon County, AB T8T 1S6: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Hospitality | F&B Service: 2 years (preferred)
Language:
- English (required)
Licence/Certification:
- Class 5 Drivers Licence (required)
- Pro Serve (preferred)
Work Location: In person