Job Summary
We are seeking a dedicated and experienced Food Service Supervisor to oversee daily operations in our food service department. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role involves managing a team, ensuring food safety and quality, and maintaining a positive dining experience for our guests.
Responsibilities
- Supervise food preparation and cooking processes to ensure high-quality standards are met.
- Manage daily operations of the food service area, including staff scheduling and training.
- Oversee cash handling procedures and ensure accurate transactions at the POS system.
- Conduct interviews and assist in the hiring process for new team members.
- Maintain compliance with food safety regulations and guidelines to ensure a safe dining environment.
- Foster a positive team atmosphere through effective communication and leadership.
- Handle customer inquiries and resolve any issues to maintain high levels of customer satisfaction.
- Assist in inventory management, including ordering supplies and monitoring stock levels.
- Provide guidance on serving techniques and hospitality best practices to enhance guest experiences.
Qualifications
- Proven experience in food service or restaurant management, with a strong understanding of kitchen operations.
- Prior supervisory experience is essential, demonstrating effective team management skills.
- Knowledge of food handling practices, safety regulations, and sanitation standards.
- Familiarity with POS systems, particularly Micros POS, is preferred.
- Excellent customer service skills with the ability to engage positively with guests.
- Strong leadership qualities with the ability to motivate and develop staff members.
- Experience in interviewing, training, and evaluating employees in a fast-paced environment.
- Background in hospitality or hotel services is advantageous, along with barista experience if applicable.
- Ability to work flexible hours, including evenings and weekends as needed. Join our team as a Food Service Supervisor where you can make an impact on our guests' dining experiences while leading a passionate team!
Job Type: Full-time
Pay: $40.00 per hour
Expected hours: 35 per week
Language:
- English (preferred)
Work Location: In person