Customer Care Centre Agent - Calgary Based (Seasonal)

Sunshine Village Ski & Snowboard Resort
$34,773 - $44,031 a year
Calgary, Alberta
Full time
2 days ago
Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and painted with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?
Description
The Customer Care Agent is in a visible role, handling all inbound calls to the Calgary Snow Central Office and main line of the Resort. The Associate facilitates pass and product sales, online and in person retail sales, and books hotel reservations. The Guest Services Associate works under the direction of the Hotel Revenue Account Manager, and closely with the Sales & Marketing departments.

Job Functions

Calgary Customer Care Centre Operations
Administrative Functions
Other duties may be requested and assigned from time to time.

Experience/Requirements

Additional Considerations

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code.

Please note this position is in Calgary and not Banff and the contract will be until end of the Winter season (May 2026)

Can’t wait to get started? Great, because we can’t wait to hear from you! Click the "Apply Now" button above to get started!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.
Apply
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