Echelon Wellness is a patient-focused organization striving to enhance the health and well-being of specialized populations through patient care. Our focus is on providing exemplary physical and mental health care for military veterans.
We are seeking a Clinic Manager to join our team in the Ottawa region to oversee the day-to-day operations of the clinic, ensuring the delivery of high-quality patient care, efficient workflows, and compliance with healthcare regulations. This role involves managing staff, resources, and finances while creating a positive and professional environment for both patients and employees.
Responsibilities:
- "Running the Business" at the frontline clinic level resulting in the effective and efficient operations of all clinics in respective area.
- Provide leadership, direction, coaching and reporting on all operational aspects at the clinic level.
- Manage employee schedules to meet referral demand and optimization of equipment utilization and ensure coverage during vacations and absences.
- Work with staff to develop their professional development goals; encourage cross training.
- Weekly meetings with company executive members to track key performance indicators
- Monitor technical problems with equipment and facilities, coordinate repair and maintenance.
- Order supplies and monitor usage.
- Continuously manage and improve work processes at the clinic.
- Handle all problem resolution: correct reporting errors; address client issues; non-compliance issues; WSIB, etc.
- Implement procedural, administrative and organizational changes as per business objectives.
- Responsible for site inspection readiness ensuring all regulatory and accreditation requirements are met including quality assurance, health and safety.
Qualifications, Experience & Requirements:
- 3+ years of management experience in healthcare.
- Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity, and kindness.
- Ability to rapidly learn and adapt to changing environments and clients.
- Excellent presentation and relationship-building skills, combined with the ability to engage, inspire, and build credibility.
- Ability to operate with high degree of integrity and sincerity.
- Demonstrated leadership, reliability and flexibility.
- Knowledge of and demonstrated ability in corporate core competencies.
- Positively influence and lead staff members
- Demonstrate effective decision-making and problem-solving skills.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Extended health care
Work Location: In person
Expected start date: 2025-10-15