The Muscle & Joint Clinic stands as a beacon of holistic wellness and advanced therapeutic care. Specializing in the intricate domains of musculoskeletal health, our clinic provides comprehensive treatments tailored to individual patient needs. From chronic muscle tension and joint pains to post-surgical rehabilitation and preventive care, our team of dedicated professionals employ a blend of traditional and cutting-edge techniques.
At The Muscle & Joint Clinic, we believe that optimal health is a harmonious dance between mobility and stability. Our evidence-based approach ensures that each treatment plan is rooted in science, yet personalized to offer the most beneficial outcomes for our patients. Beyond treatments, we emphasize patient education, equipping individuals with the knowledge and tools to maintain peak musculoskeletal health in their daily lives.
Whether you're an athlete seeking performance optimization, an individual battling chronic pain, or someone eager to improve overall physical wellness, The Muscle & Joint Clinic is your trusted partner in the journey towards a pain-free, mobile, and robust life.
Key Responsibilities:
- Delivering impeccable customer service.
- Warmly greeting and receiving patients.
- Orchestrating patient appointments.
- Fielding email and phone queries.
- Overseeing patient loyalty, referrals, and retention programs.
- Handling patient billing.
- Overseeing retail sales.
Prerequisites for Success:
- Stellar customer service acumen.
- Proficient verbal and written communication.
- Background in customer service, skincare product sales, or equivalent client-focused roles.
- Foundational computer competencies.
- Aptitude for multitasking and thriving in a high-paced clinical setting.
The Muscle and Joint Clinic's Pillars: RESPECT, INNOVATION, COMMUNITY, EXCELLENCE, AGILITY.
We champion a holistic, employee-centric ethos. Our belief is rooted in fostering learning, mapping career trajectories, and promoting inclusivity. Above skills or experience, we prioritize attitude and self-awareness to ensure our team not only integrates but also amplifies our family-centric atmosphere.
Employment Specifications:
- Type: Permanent, Part-Time
- Salary: $18.94-$20.25/hour
- Schedule: Weekdays (2pm to 9pm) + Weekends (9am to 6pm or 3pm to 6pm)
Weekends (as required)
Location Commitments:
Reliable commute or intention to relocate to L5M 7M5 before job commencement (mandatory).
Experience:
- Customer Service: 1 year (desired)
- Experience With Jane (Required)
- Expeiernce With EHB, MVA and WSIB Billing
- Work Setting: On-site
Job Types: Part-time, Permanent
Pay: $17.50-$20.25 per hour
Expected hours: 10 – 20 per week
Additional pay:
- Overtime pay
Benefits:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- JANE EMR: 1 year (required)
Work Location: In person