Position Summary
As the Bilingual AR & Collections Specialist, you will be responsible for the timely and effective collection of customer payments, account monitoring, and credit risk coordination in both English and French. Reporting to the Controller, you’ll play a vital role in managing receivables, enforcing SOPs, and maintaining strong customer relationships—all while ensuring accurate ERP documentation and compliance with internal controls.
What You’ll Do
Collections & Credit Control:
- Monitor aging receivables and carry out follow-up actions based on set SOP timelines (Days 7–90).
- Send reminder notices, make collection calls, and escalate unresolved accounts.
- Propose payment plans to customers in arrears and escalate to collections as needed.
- Flag overdue accounts for credit hold and adjust ERP status accordingly.
Credit Risk Monitoring:
- Assist with quarterly and ad-hoc credit reviews.
- Analyze payment patterns and recommend adjustments to customer credit limits.
- Communicate credit decisions to customers and coordinate with internal departments on credit holds.
Customer Account Management:
- Process daily payments and reconcile AR subledger accounts.
- Resolve billing discrepancies and investigate customer claims.
- Support day-to-day AR functions including invoice reissuance, payment posting, and account cleanups.
ERP Documentation & Reporting:
- Accurately log all communications and collection actions in the ERP system.
- Provide input into the Monthly Credit Risk Report.
- Support Sales team by communicating commission holds on doubtful accounts.
What You Bring
- 3+ years of AR and collections experience, preferably in a structured, SOP-driven environment.
- Fluency in English and French (spoken and written).
- Strong working knowledge of accounting principles and fair credit practices.
- Experience with ERP systems (SAP Business One is an asset).
- Excellent communication, organization, and documentation skills.
- Professional, customer-first mindset with a focus on results.
Work Schedule
- Monday to Friday, 8:30 a.m. to 5:00 p.m.
- In-office role at our North York headquarters
- 40 hours per week
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Dental care
- Life insurance
- Paid time off
- Vision care
Why Join Us
- Stability and growth in a well-established company
- Collaborative and process-oriented team environment
- Opportunity to contribute to improved cash flow and financial success
- Exposure to credit risk analysis and cross-functional financial reporting
Apply Today
If you're a detail-oriented AR professional fluent in English and French, and you thrive in structured environments where process matters, we’d love to hear from you.
Apply now through Indeed with your resume and cover letter.
About Us
Alendel Fabrics is a leading textile distributor serving customers across North America. We are committed to operational excellence, strong financial discipline, and delivering outstanding service. We are currently seeking a Bilingual Accounts Receivable and Collections Specialist to join our finance team and support our structured, process-driven collections program.
Job Type: Full-time
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Experience:
- Accounts Receivable and Collections: 3 years (required)
Work Location: In person
Application deadline: 2025-08-11
Expected start date: 2025-08-18