About Us
Dr. Christmas Family Eyecare Centre is a leading optometry practice dedicated to providing exceptional eye care to our community. We pride ourselves on delivering personalized service in a welcoming environment. We are seeking a friendly, organized, and detail-oriented Administrative Assistant/Receptionist to join our team and support our mission of outstanding patient care.
Job Summary
The Administrative Assistant/Receptionist will be the first point of contact for our patients, providing excellent customer service and ensuring smooth clinic operations. This role involves managing front desk activities, scheduling appointments, handling administrative tasks, and supporting the optometry team to deliver a seamless patient experience.
Key Responsibilities
- Greet patients warmly and assist with check-in processes.
- Schedule patient appointments and manage the clinic’s calendar.
- Answer phone calls, respond to inquiries, and provide information about services.
- Verify patient insurance information and process billing or payments as needed.
- Maintain accurate patient records.
- Coordinate with optometrists and staff to ensure efficient patient flow.
- Perform general administrative tasks, such as filing, data entry, and inventory management.
- Keep the reception area clean, organized, and professional.
- Assist with marketing initiatives, such as sending appointment reminders or updating social media.
Qualifications
- 1-2 years of experience in a receptionist, administrative assistant, or customer service role (experience in a medical or optometry setting is a plus).
- Proficiency with office software (e.g., Microsoft Office, Google Suite).
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Passion for providing exceptional patient care and customer service.
Benefits
- Competitive pay based on experience
- Comprehensive training provided
- Opportunities for career growth within the organization
How to Apply
To apply, please submit your resume.
We look forward to meeting you!
Dr. Christmas Family Eyecare Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Title: Administrative Assistant/Receptionist
Location: Dr. Christmas Family Eyecare Centre
Address: 268 Dundas St E, Belleville, ON K8N 1E6
Employment Type: Full-Time
Benefits:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Pay: From CA$18.00 per hour
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Company events
- On-site parking
Experience:
- Receptionist: 1 year (preferred)
Work Location: In person
Expected start date: 2025-09-08