Warehouse Clerk

UPS Canada - Dartmouth, Nova Scotia

PART TIME POSITION

POSITION SUMMARY

The ECS clerk is responsible for all centre administrative tasks in the package centre.

from 5 pm-10 pm (with flexibility)

KEY ACCOUNTABILITIES

  • Dealing with all telephone calls

  • Handling customer complaints in a professional manner.

  • Dealing with SLA concerns, PCA queries

  • Providing customer counter cover

  • Running reports for the centre, TTS report, Cares report and Apple report

  • Cash handling, banking

  • Meet set targets on a daily basis

  • Responsible for any additional tasks given

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