- Supervisors assist in communicating policies and procedures within their operation. Supervisors assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.
- Supervisors must report to work on a regular and timely basis and will report directly to the Operations Manager
- Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
- Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation
- Delegate and assign daily flight responsibilities among warehouse team members and assign all team members
- Actively participates in the Safety Management System (SMS)
- Conduct appropriate operational/safety briefings on pre- arrival/departure for each flight; ensure warehouse set up and preparation is performed
- Follow and enforce all airline standard operating procedures
- Ensure aircraft is loaded in accordance with operational instruction
- Ensure hearing protection is on hand for each flight and safety vests are worn in all areas requiring PPE.
- Ensure foreign object debris walks are performed accordingly
- Scheduling man power for rotations
- All aircraft issues are reported to the flight crew
- Intelex (Safety Management System – SMS) is generated and sent out within 3 hours of occurrence
- Complete DFR’s, catering logs, temperature logs for refrigeration and catering containers
- Coordinate the release of catering, bond, and commissary requirements for each flight; follow all airline SOP in accordance with training
- Delegate job duties as required and ensure completion
- Able to work as a team or work independently without direct supervision
- Ensure the Operations Manager is notified of any changes to the operation
- Adhere to all policies and follow established procedures
- Participate in required meetings providing input and recommendations
- Provides assistance with ongoing training and support to all staff
- Coordination and oversight of aircraft turnaround activities
- Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements
- Responsible for the safety and security of all employees
Requirements
- Supervisory experience (minimum 2 years)
- Be at least 18 years of age
- Possess a valid driver’s license
- Ability to work on a permanent basis in Canada
- Obtain a clear criminal record
- Must obtain necessary airport and/or Transport Canada security clearances
- Must obtain necessary airport vehicle operators permit
- Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis
- Ability to work within the required time parameters
- Ability to work nights, weekends, holidays and varying schedules
- Must successfully complete airline and corporate specific training programs and recertification
- Able to work efficiently as a part of a team as well as independently
- Able to work well under pressure and meet set deadlines
- Above average organizational, time management, and prioritizing skills
- Attention to detail in all areas of work
- Confident, consistent, decisive personality
- Effective communication skills with individuals at all levels of the organization
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Strong work ethic
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