Territory Sales Manager (KAR)

BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID : 18649
Employment Type : Full Time
Job Category : Business Development
Job Grade : Pseudo Grd 10
Work Location : Hamilton Niagara South ON Region
State or Province : Ontario (CA-ON)

BRIEF POSITION SUMMARY: The Territory Sales Manager is responsible for driving sales growth within a defined territory by promoting and selling metal cutting tools and metrology solutions. This role involves managing key customer relationships, identifying new business opportunities, and providing technical support to ensure customer satisfaction.

DUTIES AND RESPONSIBILITIES

• Develop and execute strategic sales plans to identify and achieve territory revenue goals.
• Identify and pursue new business opportunities within the metal cutting and metrology segments.

• Territory Manager will develop and maintain relationships with contacts that are users, influencers and decision makers. They will develop and maintain relationships with numerous contacts across different functional departments in each account.

• Team with Subject Matter Experts (SMEs) to deliver expertise and value relevant to specific categories of products and solutions.

• Conduct product demonstrations and training sessions for customers and internal teams.

• Collaborate with suppliers to propose tailored solutions.

• Create constructive tension by reshaping the customer's perspective on their business. Use data-driven insights, industry benchmarks, and proven best practices to introduce fresh ideas that challenge the status quo, highlighting how their current approach may be costing more than they realize.

• Monitor industry trends and competitor activity to remain competitive and proactive.

• Maintain an accurate sales pipeline and submit regular updates on sales plan achievement.

• Ensure customer satisfaction through timely issue resolution and follow-ups.

• Participate in trade shows, seminars, and customer events

• Leverage CRM tools to manage accounts and track sales activities.

• Partner with internal departments to ensure smooth order processing and service delivery.

• Uphold MSC?s core values and promote a positive company image.

• Foster the MSC Culture in the department and throughout the company to ensure fulfillment of MSC?s vision and unity of purpose.

• Participation in special projects and performs additional duties as required.

*INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

QUALIFICATIONS What You Need:

• 3-5 years of sales experience in metal cutting or industrial tools.

• Bachelor's degree in Engineering, Business, or related field (or equivalent experience).

• Strong technical understanding of metal cutting and metrology applications.

• Proficiency with CRM software and Microsoft Office Suite.

• Valid driver's license and ability to travel within the assigned territory.

• Experience with leading brands of cutting tools (e.g., Sandvik Coromant, Kennametal, Seco, Iscar, Walter, Mitutoyo).

• Proven track record of meeting or exceeding sales targets.

• Ability to analyze data to drive business decisions.

• Strong customer service orientation.

• Self-motivated and goal-driven. Bonus Points If You Have:

• Experience working with manufacturers or industrial distributors.

• Familiarity with CNC machining processes and measurement technologies. Other Requirements: Position requires up to 70% travel (non-overnight). Valid driver's license required

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

WHY MSC?
People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.