Are you an experienced registered nurse (BScN) seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.
As a Clinical Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance
What will you do?
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
- Link patients with service providers
- Coordinate and monitor care plan delivery
- Establish a helping relationship with patients and their families
- Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected
What must you have?
- A Baccalaureate degree from a recognized university in the field of Nursing (and/or a combination of nursing education, training and experience) holding current registration in good standing with the College of Nurses of Ontario.
- Minimum 2-3 years of relevant experience as a Registered Nurse working in a clinical setting such as a hospital or physician office setting.
- 2-3 years of experience in Care Coordination or Case Management is considered an asset
- Solid knowledge of health care related legislation and practices
- Sound knowledge of the Ontario health care system; the role of Care Coordinator as assessor and health planner, all relevant legislation and available local community resources
- Superior clinical assessment skills
- Working knowledge of the nursing process, the consultation process, program planning and crisis management
- Knowledge of and adherence to Ontario Health atHome policies, procedures and related practices
- Basic knowledge of and adherence to relevant legislation such as Personal Health Information Protection Act (PHIPA)
- Basic understanding of issues and priorities within the healthcare sector
- Good knowledge of Ontario Health atHome patient services strategies, objective, priorities
- Solid ability to use MS Office applications (e.g. Word, Excel, Outlook, PowerPoint, etc.) and internet research skills and computer navigation
What would give you the edge?
- Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
- Case management experience or recent related community experience
- Ability to speak French or another second language
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
What do I need to know?
Anticipated Start Date: November 17, 2025
Hours of work: Monday-Friday 8:30am – 4:30pm
Status: Temporary Full-Time Clinical Care Coordinator (Primary Care) (M-F, 8:30 a.m. to 4:30 p.m.) (approximately April 2026)
Site: Chatham
Posting Expiry: September 5, 2025
Salary Range : In accordance with the Collective Agreement (ONA)
Who we are
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
