The Role
Accurate Network Services Inc. is on the hunt for a Technical Analyst - Licensing ( internally we call this a Licensing Advisor) to join our team in our Calgary office. The person we envision for this role has impeccable attention to detail, loves collaborating across several teams but is also comfortable working independently.
The Accountabilities
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CSP Portfolio Management
Manage Accurate’s CSP portfolio (including Azure, Microsoft 365, and legacy subscriptions). Process orders, track licensing usage, and conduct regular audits to ensure billing accuracy.
Licensing Sales Management
Own and manage the inbound licensing sales queue. Respond promptly, provide guidance, and ensure all requests are fulfilled accurately and efficiently.
Proactive Licensing Optimization
Actively monitor client environments to identify opportunities for licensing upgrades, renewals, and compliance improvements. Partner with Account Managers and Centralized Services to present and implement recommendations.
Product Knowledge & Consultation
Maintain deep product expertise in licensing programs and offerings. Keep pricing and item descriptions current. Stay up to date with vendor changes and share knowledge across teams.
Vendor Relationship & Program Management
Build and maintain strong relationships with key licensing vendors. Ensure Accurate benefits from the best pricing, programs, and certifications available.
- Cross-Functional Collaboration
Work closely with Procurement, Account Management, Service Desk, and Technical Account Managers to ensure licensing decisions support operational needs and client outcomes.
- Sales Enablement & Support
Equip internal teams with licensing knowledge and assist with onboarding or transitioning clients to new platforms or vendors.
The Qualifications
We're looking for a Licensing Advisor with the following qualifications and traits. If you have most but not all, we still encourage you to apply!
- A minimum 1 year experience working in a Managed Service Provider environment, ideally in a similar role.
- Excellent communication & collaboration skills with clients, vendors, and co-workers alike.
- Strong problem-solving skills.
- Previous experience with Sherweb or other CSP portals as well as the full Microsoft365 licensing portfolio will be a huge asset!
- Advanced organization & time management skills.
Why Work Here?
We offer competitive salaries, health and wellness benefits (including a health spending account), a
fitness allowance, and flexible hybrid work options—but so do a lot of other companies.
What makes Accurate stand out from the herd?
- We value your personal and professional growth—we offer generous professional
- You’re not a cog in a giant, immoveable, unthinking machine—be a part of a company where
- Life’s too short to work with people you dislike—we focus on building a diverse crew of good
About Us
Accurate Network Services Inc. is an IT Managed Services Provider serving Edmonton and Calgary.
Our mission is to use Accurate as a platform to better the lives of the people we work with—through
collaborative partnerships with our clients, employees, vendors, and surrounding communities, we
believe we can achieve that. We’ve been living out our vision for over 15 years, growing from a oneman-shop to the 55+ person organization we are today. We’ve proud of the boutique service we offer our clients—service so good it’s actually worth talking about; the majority of our business growth is the result of word-of-mouth referrals.
Join our team and come build something special with us!
