Superintendent - Education & Recruitment - Full-Time

:

• Audits and maintains policies and procedures for the operation of SNEMS and its related activities to prevent illegal, unethical, or improper conduct.
• Manages and conducts workplace investigations.
• Represents SNEMS with the Ministry of Health and Long-Term Care (MOHLTC), specifically the Investigations, Certification and regulatory Compliance group (ICRCG), Provincial/Regional Coroner’s Office, Police services, and any other external investigative body.
• Manages the investigation of service complaints from the public, allied agencies and other organizations.
• Reviews all divisions of SNEMS to ensure compliance to the Ambulance Act and other legislative requirements and best practices.
• Responds to alleged violations of rules, regulations, policies, procedures, and BLS/ALS Standards of Care by evaluating or recommending the initiation of investigative procedures.
• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
• Provides technical expertise to stakeholders regarding infection control and pandemic planning, surveillance and monitoring as they relate to SNEMS.
• Monitors legislative and regulatory changes and evolving direction of Paramedic services within the province and nationally, as well as trends and developments in infection control, pandemic planning and occupational health and safety practices to flag early change, opportunities and impediments and to study the feasibility, risk and costs of introducing them into operations.
• Maintains a strong knowledge of and be a resource for; (a) the BLS Standards and Ambulance Act, (b) understanding of new and existing compliance issues and related policies and procedures, (c) be a resource to staff for questions and concerns related to professional compliance, (d) assists with the development quality improvement initiatives within SNEMS.
• Assesses the level of awareness and knowledge among management and staff of the regulations, standards, protocols and guidelines pertaining to the delivery of pre-hospital patient care, proper use and handling of equipment, security, confidentiality of patient information, health and safety responsibilities and methods of working safely. Assists in maintenance of current and accurate records of education and training.
• Participates in the recruitment and hiring selection process of new paramedic recruits.
• Provides direct orientation of the clinical and operational expectations to all new staff and students.
• Determines and coordinates Return to Work training/supports as required
• Determines ongoing educational requirements based on internal needs and external mandates and assists in the development and delivery of that education.
• Provides guidance and direction to paramedic educators in the development and delivery of all educational components, including but not limited to, BLS/ALS Standard changes, City of Thunder Bay mandated training, new equipment implementation, and N95 mask fit testing.
• Participates in and coordinates training for Service Instructors/Educators as required
• Performs other duties as may be assigned.

Education/Experience:

• Advanced Emergency Medical Care Assistant (AEMCA) certificate in good standing
• Minimum of five (5) years of paramedic experience
• Knowledge of land ambulance legislation, regulations, and current practices pertaining to land ambulance services and personnel

Skills/Abilities:

• Excellent interpersonal skills and the ability to relate to the public, staff and associated health care providers
• Superior analytical, multi-tasking, organization, customer service and teamwork skills
• Superior ability to communicate effectively and concisely, both orally and in writing
• Must be proficient in the use computers and current related software
• Must possess and maintain a valid class “F” Ontario Driver’s License, or equivalent
• Must meet the definition of a competent driver as defined by the corporation
• Must be competent within the meaning of the Occupational Health and Safety Act

• Degree in education or a related field
• Previous experience working in a compliance capacity with Emergency Services
• Completion of a certified investigations program

• Must remain a competent driver as defined by the Corporation
• May be required to provide a successful driver’s record (uncertified)
• Must undergo a successful Police Vulnerable Sector Check (PVSC)
• Must be in compliance with all immunization standards, as per the Ambulance Service Communicable Disease Standard Version 2.1 as amended
• Must sign and abide by the Employee Confidentiality Statement
• Working beyond normal working hours and out of town travel will be required from time to time

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources & Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866