ABOUT OUR COMPANY
Anderson College is one of Canada’s oldest colleges, having opened our first location in 1885. We have trained more than 100,000 students over a 137-year history and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives.
With ten locations in Ontario, we are recognized for our high-caliber faculty, hands-on, real-life career training, and supportive culture. At Anderson College, we are more than our century-old history, our programs, and state-of-the-art facilities; we are a team of caring individuals, deeply committed to helping our students become skillful, confident, and in-demand employees.
ABOUT THE ROLE
We are seeking a competent and dedicated Student Services Coordinator to join our team at our Kitchener campus. The ideal candidate will have previous experience in a similar role and be passionate about helping mature students achieve their goals.
Work schedule for this in-person role is Monday to Friday, 10am to 6pm.
Responsibilities:
- Act as first point of contact for student concerns
- Update all enrolment, withdrawal and cancelation data in CRM system, tracking and recording all lead sources
- Close withdrawn and cancelled student files
- Order & distribute books for all students
- Manage campus seating charts based on master schedule
- Prepare and issue student schedules
- Administer student mid-point evaluations and NACC exam
- Monitor student attendance daily
- Effectively document progress and attendance issues, creating progress plans where necessary
- Schedule and administrate CPR training
- Provide practicum support, including issuing WSIB certificates, initiating student clearance for practicum, briefing students, distributing placement packages and tracking attendance
- Support faculty training and development, including onboarding new faculty and orienting them to company policies and procedures
- Continuously provide training and development plans to faculty, performing faculty classroom observations and feedback sessions
- Initiate graduation process, checking file compliance
- Generate weekly and monthly reports, including student progress reports, attendance reports, and student population reports
- Other duties and responsibilities as assigned
Required skills:
- Ability to work under pressure, make decisions, and meet tight deadlines
- Excellent communication skills
- Highly organized with the ability to prioritize multiple job demands, problem solve and troubleshoot with minimal supervision
- Ability to collaborate and communicate effectively with colleagues and students
Experience:
- Post-secondary education in Business or Administration preferred
- Private Career College experience is considered an asset
Applications from people with disabilities are welcomed and encouraged. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Anderson College is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the College. For this reason, final applicants will be asked to undergo a background check.
We thank all applicants for their interest in employment with Anderson College. Only those selected for an interview will be contacted.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Paid time off
Education:
- DCS / DEC (preferred)
Work Location: In person
Expected start date: 2025-09-08
