At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
We are seeking an experienced and results-driven Strategic Account Manager to oversee and grow a dynamic portfolio of key account(s). This role is critical to fostering long-term customer relationships, driving revenue, and ensuring customer satisfaction. You will act as a trusted advisor and strategic partner, responsible for aligning our offerings with the evolving needs of high-value client(s).
What’s in it for you?
- Full health care benefits starting day one.
- Career development and training opportunities
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
- Life insurance, disability and wellness programs
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What will you do:
- Account Ownership: Serve as the primary point of contact for assigned strategic accounts, managing relationships with decision-makers, procurement teams, and technical stakeholders
- Revenue Growth: Develop and execute customized account plans to drive revenue, increase market share, and expand product penetration within assigned accounts
- Strategic Planning: Collaborate with internal teams to develop strategic initiatives tailored to customer goals, leveraging cross-functional support (e.g., category management, operations, supply chain)
- Customer Retention: Maintain customer SLAs and proactively identify risks and opportunities to ensure client satisfaction and long-term loyalty
- Contract Management: Negotiate pricing, terms, and service agreements to ensure mutual value and profitability
- Market Intelligence: Stay informed on industry trends, competitor activity, and customer shifts to adapt strategy accordingly
- Reporting & Analysis: Provide accurate sales forecasting, performance reporting, and pipeline updates to senior leadership
What will you bring:
- Proven track record managing large, complex accounts exceeding $5M in annual revenue
- Deep understanding of HVAC systems, and industry dynamics
- 3-5 years’ experience preferably within HVAC, wholesale distribution, or a similar technical/industrial sector
- Experience in commercial and residential construction is an
- asset
- Proficiency in MS Office environment is preferred, experience in AS400 is an asset
- Strong negotiation, presentation, and relationship-building skills
- Other critical skills include: analytics, problem solving, independent work, self-motivation, business development, organization/planning, strong communication skills (verbal/written) and attention to detail
- Must be willing to work irregular hours, when required
- Ability to travel up to 30% to meet with clients and attend industry events.
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
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