Site Manager Job Posting
About Vaultra Storage:
Vaultra Storage is a leading provider of self-storage solutions, offering flexible, secure, and accessible storage options across Ontario. Our commitment to exceptional customer service and operational excellence has made us a trusted choice for individuals and businesses. As a fast-growing company, we take pride in creating a work environment that values its employees, fosters professional growth, and provides meaningful opportunities for development. With a focus on innovation and reliability, Vaultra is dedicated to providing top-tier self-storage services while cultivating a positive, inclusive work culture.
Position: Site Manager
Location: 8261 Hwy 50, Vaughan, ON L4H 4Y9
Working Hours: Monday through Sunday – Typically five 8-hour shifts (Work hours may vary to meet business needs)
What's in it for you:
- Full-time, year-round position
- Competitive compensation
- Opportunity to work in a fast-growing company that prioritizes and values its employees
About You:
- At least 3 years of property management experience (preferably in the storage industry) and a willingness to learn the field
- At least 1 year of experience in a managerial position
- Dedicated, punctual, reliable, and committed to fostering a socially inclusive environment
- Comfortable using technology, including smartphones and tablets
- Excellent written and verbal communication skills, with the ability to interact effectively at all levels
- Ability to perform in a time-sensitive, fast-paced environment
- Strong problem-solving skills
- Physically fit and able to handle the physical demands of the job
What You'll Be Doing:
- Overseeing daily, weekly, and monthly operations of the facility
- Managing the location and supervising employees to ensure smooth and efficient operations
- Providing exceptional customer service in person, over the phone, and online
- Opening and closing the facility, ensuring security protocols are followed
- Showing and renting self-storage units to potential customers
- Making collection calls and following up on past-due accounts
- Selling merchandise, including upselling moving and packing supplies
- Renting trucks and trailers (where applicable)
- Responding to customer inquiries via email, phone, and online platforms
- Receiving and processing payments accurately
- Maintaining a clean, organized, and welcoming office environment
- Performing regular facility and locker checks to ensure everything is in order
- Stocking and organizing the merchandise area
- Ensuring all rentable storage units are clean and ready for viewing by potential clients
- Maintaining a clean, safe, and secure facility at all times
- Other duties as assigned
How to Apply:
If you're ready to take on a rewarding challenge in a dynamic environment, we encourage you to apply for the Site Manager position at our Toronto location. Please submit your resume and cover letter for consideration. No phone calls, please.
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: In person
