At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, and a curated wine and cocktail program.
But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre.
Why Join Our Team?
Combine offers team members a positive and inclusive team environment, a variety of benefits, including competitive wages and tips, health benefits, meal discounts, Employee and Family Assistance Program, work/life balance and the ability to advance your career through training and development opportunities! As part of Century Group, career growth opportunities are available within other hospitality areas and expand across our diverse group of companies. Apply now to be part of our great workplace culture and discover your next career move!
Role Summary
Combine Cafe & Bar Server will report directly to the Restaurant Manager. As a Server the role is not just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an elevated culinary experience that is memorable and unique – our food and beverage offerings as the main event. Combine Cafe & Bars Server will offer our guests expertise in our menu, how best to pair our diverse, well - curated mix of delicious food and beverage offerings. As part of Combine Cafe & Bar the Server will contribute to the positive and enthusiastic team environment who work together as a cohesive team with a focus of excellence in all that we do.
Key Accountabilities
- Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meal combinations if required
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Ensure that all guests benefit from current, on-going and upcoming promotions
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Assist in the training and development of new employees when required
- Maintain a positive attitude that promotes teamwork within the restaurant
- Perform various guest services by taking orders, serving food and beverages to the guests promptly
- Collect payments from guests in a timely and accuurate manner
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems
- Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Clean tables or counters after guests have finished dining
- Stock service areas with supplies such as coffee, food, tableware, etc.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
- Performs other duties as assigned and directed by Restaurant or Cafe Manager.
- Previous serving experience preferred
- Must be Serving it Right Certified
- Food Safe Level 1 certification considered an asset
- Must be eligible to work in Canada
- Well groomed, smiles readily, good eye contact, friendly and polite, creates a great first impression
- Able to communicate well with wide variety of people, adapts tone, builds rapport
- Outgoing and confident, comfortable promoting items and services
- Ability to multi-task in a fast-paced environment
- Team player and works productively with others
- Must be able to work with minimal supervision and have a strong initiative
- You must be able to perform efficiently during high volume peak periods
- Must be able to work a flexible schedule including opening, closing, weekends and holidays
- Strong customer service skills – able to exceed guest expectations
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