ABOUT THE POSITION
Major Tom is looking for serving assistants to fill out their team on a full-time permanent basis. Serving assistants are responsible for several functions including, but not limited to: assisting staff with delivering drinks, maintaining a full understanding of the menu, running food to the appropriate tables and being able to describe each dish, table maintenance, stocking the bar, server stations and pass, washroom checks and sanitization of the restaurant. If you enjoy a fast-paced professional work environment, are flexible and are looking to gain service experience, this is the job for you.
WHO WE ARE
Enter Major Tom as it greets you 40 floors above it all, where the views, the service, the food, the drinks will imbue a sense of optimism, lift your spirits, and make you social again. Major Tom’s goal is to make you feel like you’re on top of the world. The mid-century-inspired decor by Frank architecture is curated and comfortable, the playlist is cool and uplifting, and the vibe is energetic. It’s an elevated experience without the pretension.
WHAT WE OFFER
- Competitive hourly wage
- Gratuities
- Duty meals
- Extended health benefits after 90 days for employees working 28+ hours per week
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials
WHAT YOU’LL DO
- Assist bar staff in setting up the restaurant.
- Help maintain cleanliness & order of all restaurant surfaces.
- Assist staff in maintaining and stocking supplies including but not limited to: retrieving ice, polishing cutlery, running food, clearing tables and taking payments.
- Assist servers with taking orders when needed.
- Help servers with any table set up they may need to ensure guests have a smooth dining experience.
- Check food for accuracy on the expo line before delivering food to tables in a timely manner
- Assist servers with maintaining and stocking all areas of the restaurant. This includes but it not limited to: polishing cutlery, plate ware, and glassware; stocking napkins, roll ups, and washroom supplies; sweeping, moping and wiping down all major surfaces.
- Efficiently clear and clean tables to facilitate guest turnover.
- Welcome and greet guests at the table when needed.
- Be ready to answer any questions about food, beverages or other restaurant functions and services.
- Advise guests of their designated server and ensure that the server is aware of new guests in their section when applicable.
- Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the FOH Manager.
- Execute any other tasks required
WHAT YOU HAVE
- 1 years’ experience is preferred but not required.
- Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
- Basic knowledge of dining room and service procedures and functions.
- Basic math skills, can handle money, and operate a point-of-sale system.
- Valid Alberta ProServe certification obtained within 30 days of starting.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Ability to work in a standing position for long periods of time (up to 5 hours).
- Must be over 18 as alcohol service and open scheduling availability is a requirement.
