Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.
This position will act as a strategic partner and advisor in terms of technology, innovation, intellectual property, know-how, organizational technical core competency, R&D strategy, product commercialization, program execution as well as being a key member of the CTO team. This role works closely with strategic product, technology and venture partners to define the needs being addressed in each R&D program and deliver the concepts, capabilities, designs, and plans to meet these needs. This role will also ensure that R&D projects are delivered on time, in budget and that the products meet specifications.
On any given day, you might:
- Serve as a solutioning expert for emerging GenAI projects identifying, harvesting, grooming, and enabling use cases across the company.
- Support the evolution of use cases who need product guidance, technical best practices, enablement support and thought leadership.
- Elevate key priorities, opportunities, and challenges to leadership for strategic consideration and collaboration.
- Enforce performance transparency of pilots and use cases to ensure key metrics are being met and company resources are deployed most effectively.
- Partner across the organization to lead R&D efforts and processes in acquiring an in-depth understanding of the customer needs and applying both strategic and tactical methods to stay on top of the evolving trends in the competitive landscape.
- Act as both a strategic problem solver and architect for the future technology and capability needs of CTO R&D to implement business strategy.
Minimum Qualifications:
- Bachelor's degree in science, Technology, or Engineering.
- At least 6 years of project management, product management and/or leadership experience in technology roles.
- A deep understanding of the FinTech industry generally.
- Proven track record building, launching and driving products through the lifecycle.
- Ability to bring innovative thinking couples with practical execution to solve multi-dimensional issues.
- Requires excellent written, interpersonal communication and presentation skills.
- Highly focused on delivering products that meet the needs of patients and customers.
- Ability to influence leadership to adopt new ideas, products and/or approaches.
- Brings support and positive attributes to a culture that is respectful, supportive, goal oriented, scientific and diverse.
- Must have ability to read and understand complex contracts of the business, work with the legal and transaction teams and operate the R&D program in awareness of the foregoing.
Also Critical to your Success:
- A passion for creating a fun, empathetic work environment where high performing, diverse teams can thrive.
Bonus Points:
- Experience building, developing, integrating with and/or launching GenAI products in a highly regulated industry.
Minimum Qualifications
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
