Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
This is a critical support role within the Third-Party Partner (TPP) Oversight team, focused on the operational execution of compliance and governance programs for TPPs in Canada. The Senior Analyst will play a key role in maintaining accurate records, coordinating partner communications, and supporting internal control processes to ensure adherence to the Code of Conduct and internal policies. This is an excellent opportunity for a detail-oriented and collaborative professional to contribute to a high-visibility compliance function and grow within a dynamic team.
Key Responsibilities
Compliance Operations
- Maintain and update the inventory of third-party relationships, ensuring accurate and timely data entry across internal systems.
- Support the execution of annual attestation and policy review cycles, including partner outreach, documentation tracking, and issue escalation.
- Assist in reviewing and updating contracts, internal SOPs, and compliance documentation to reflect regulatory or procedural changes.
Reporting & Documentation
- Track and consolidate partner compliance submissions, flagging risks or delays as needed.
- Support the development and maintenance of dashboards and reporting tools to monitor TPP performance and compliance metrics.
- Prepare materials for internal reviews, audits, and regulatory submissions in collaboration with the Senior Manager.
Stakeholder Engagement
- Liaise with Legal, Risk, and Business Enablement teams to support timely completion of control management and audit requests.
- Assist in drafting and distributing internal and external communications related to compliance initiatives and partner oversight.
Minimum Qualifications
- 2–4 years of experience in compliance, risk, or business operations.
- Familiarity with Canadian payment industry regulations and the Code of Conduct.
- Strong organizational, project management and analytical skills with attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Effective written and verbal communication skills.
Minimum Qualifications
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
