Associate Director, GRM Operational Risk & Regulatory Management

What is the opportunity?

The Associate Director (AD) is the first line of defense for operational risk, and is responsible for assisting Group Risk Management (GRM) in identifying and mitigating operational risk. The AD supports operational risk management leadership within GRM, providing expertise and support to senior management, enhancing their ability to anticipate and manage operational risks effectively. This individual leads the execution of Operational Risk and Regulatory Compliance Management (Reliance Model) programs in GRM including: risk and control identification and assessment, operational risk events data collection, key risk indicators, senior management reporting of operational risk profile, ensuring new or changed regulations are anchored and appropriately managed. The AD consults on the control environment of GRM’s business and processes to identify gaps and to recommend control enhancements to improve the environment. The AD leads operational risk reviews and provides expert feedback on the operational risk impact of major change initiatives, process improvements and transformational projects.

What will you do?

• Lead detailed risk assessment to determine where the risks might manifest and where controls need to be put in place.
• Provide operational risk expertise where needed, to identify key operational risk exposures within GRM, create smart, key controls for high risk processes and to identify new risks and recommend mitigating strategies.
• Perform operational risk assessments in a fully coordinated manner with other groups and in accordance with RBC’s Enterprise Operational Risk Management Framework.
• Support Risk Theme Owners to ensure regulations that GRM is responsible are being properly managed as defined by the Reliance Model approach and procedures
• Responsible for developing regular and ad-hoc reporting to GRM’s Operating Committee and Group Risk Management. Analyzes and draws conclusions to report on the results from the programs, outcomes and status, including Operational Risk Profile.
• Responsible for developing qualitative and quantitative indicators of operational risk information for GRM.
• Lead the investigation of large loss events to assess for potential systemic weaknesses, if similar issues can arise in other parts of RBC, and ensure appropriate corrective action is taken.
• Promotes understanding of operational risk management within GRM
• Responsible for providing guidance and support to GRM’s management teams with respect to operational risk programs.

What do you need to succeed?

Must-have

• 5+ years in a combination of knowledge, skill and background in leading operational risk practices, audit or compliance functions, and/or one or more businesses in GRM. Risk Management experience within a financial services environment, conducting risk and control assessment / process reviews, and/or key controls assessments (monitoring/testing).
• Professionalism and solutions orientation required to liaise directly with Senior Management within GRM.
• Previous experience working in highly regulated business environments in the financial services sector.
• University degree, or equivalent, ideally with a financial designation or relevant professional qualification.
• Strong presentation, interpersonal and communication (verbal and written) skills.

Nice-to-have

• A CA, FRM or CPA designation, in addition to an undergraduate degree is an asset.

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Work on a dynamic topic of strategic importance
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with executives from many different parts of the organization.

Job Skills

Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

20 KING ST W:TORONTO Toronto Canada 37.5 Full time GROUP RISK MANAGEMENT Regular Salaried 2025-07-30 2025-08-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.