Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
The Sales & Events Coordinator contributes to the overall success of the hotel by providing superior customer service, intermediate administrative support, and assistance with selling products and services that maximize property revenues.
Responsibilities:
- Providing assistance to the property’s promotional efforts including organizing Sales & Marketing campaigns and participating in tradeshows or other related promotions.
- Assisting the Sales Manager and Conference Services manager to identify and solicit new clients or target accounts.
- Participating in site inspections, client appointments, and client events.
- Researching and qualifying prospective initiatives.
- Perform complex administrative tasks within a sales and catering function, including coordinating meetings, events and activities, as well as managing calendars; drafting correspondence; and preparing presentations and related materials.
- Maintain client records and execute sales automation techniques including activating records of all customer relationship management initiatives and sales activities.
- Handle routine duties such as ensuring accurate billing and record maintenance, organizing files, distributing mail, ordering office supplies and maintaining inventory levels of marketing collateral.
- Work is performed under general direction according to well-defined, established procedures and involving some initiative and independent judgment.
- Work is reviewed regularly while in process and upon completion for accuracy.
- 1 years related work experience;
- Hospitality Diploma or equivalent combination of education and experience an asset;
- Advanced communication, interpersonal, and customer service skills;
- Strong phone manner/etiquette and communication skills with emphasis on a demonstrated ability to sell the hotel products and services;
- Intermediate level in the use of MS Office Suite, knowledge of a hotel reservations operating system, experience with Delphi is a considerable asset;
- Professional appearance and attitude;
- Some experience with conflict resolution;
- Exemplifies Coast's core values and enjoys working in a culture of accountability.
Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted
NO PLACE LIKE COAST !
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