Sales Administrator
Crown Mazda
Job Type: Full -time Permanent
We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level, while providing exceptional service to clients.
We have an amazing opportunity for a Sales Administrator to join the dynamic and passionate team at our Crown Mazda dealership located at 3690 Portage Ave. We offer a competitive performance-based salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.
After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our dealership customers.
Additional Crown Auto Group Employee Perks:
- Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
- Discounted fitness membership
- Associate Referral Bonus Program
- Career advancement- most of promotions are from within the company
- Access to Perkopolis. (Canadas leading corporate concierge discount service)
What you’ll do:
- Promptly answer telephone in a warm and inviting manner
- Operate a multi-line telephone system, transferring calls to appropriate executive, sales representative or department
- Respond to customer emails in a timely manner
- Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions
- Distributes mail and coordinates all courier pickups
- Coordinate and process all necessary documentation and payments for the service department
- Organize, maintain, and coordinate Company records and files in their proper locations
- Assist in the compilation of data for various reports
- Acquire basic knowledge about the dealership, in order to be able to respond to inquiries for general information
- Provide information to customers on various dealership promotions
- Answer basic customer inquiries and/or direct customers to appropriate personnel
- Prepare and reconcile gas vouchers
- Stock in new and pre-owned cars
- Print Carfax and Safety to complete car files
- Other duties as assigned
Qualifications:
- A passion for customer service and automobiles and experience in automotive industry an asset
- 1-2 years of experience in a fast paced administrative role
- High degree of resourcefulness, flexibility, and adaptability
- Ability to apply understanding to carry out instructions in written, verbal, or diagram form
- Strong knowledge of Microsoft Office products, including Excel and Word
- Able to maintain filing systems and basic database
- Excellent analytical and problem-solving skills
- Superior telephone manners and strong interpersonal skills
- Able to effectively communicate both verbally and in writing
- Able to build and maintain lasting relationships internally and externally
- Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude
- Other languages spoken considered an asset
CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.
