Toyota Northwest Edmonton is currently seeking a Full-Time Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership to work Monday - Thursday 8am- 4:30pm and Fridays require 8am-4:30pm and 9:00-6:00pm availability.
Purpose/Summary of Position:
As the “director of first impressions” for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff and maintains a positive and courteous demeanor in all interactions. In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.
Required Qualifications:
Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.
- Energized by challenges; driven to improve efficiencies, learn and grow
- Proactive self-starter with a desire for accountability
- Passion for delivering a consistently exceptional customer experience
- Operates with the highest level of integrity
- Exceptional initiative, high energy and positive attitude
- Process driven with impeccable organization and prioritization abilities
- Exceptional problem solving and conflict resolution skills
- Impeccable follow-through and commitment to building and cultivating relationships
Candidates must possess:
- Minimum High School Diploma
- Post-Secondary Education Preferred
- Previous customer service/administrative experience required
Why We’re Awesome:
- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Employee and Family Assistance Program
- Collaborative work environment & group support
Qualified applicants are invited to apply with resume and cover letter.
* PLEASE NO WALK IN, PHONE CALLS, OR EMAILS REGARDING THIS POSTING. QUALIFIED CANDIDATES WILL BE CONTACTED DIRECTLY. THANK YOU!*
