Receptionist

Position: Receptionist

Canaan Group is a Canadian-owned International Freight Forwarding organization. We are currently seeking one highly motivated Receptionist to work in our growing company. This position is open and immediately available.

Key Responsibilities

• Operates multi-line telephone system
• Answers all incoming calls in a courteous and professional manner and directs callers to appropriate personnel or department.
• Takes detailed messages when the call cannot be transferred; forwards this information to the person concerned as soon as possible.
• Welcomes visitors, determines nature of business, and announces them with appropriate personnel or department.
• Monitors visitor access and communicates safety information, provide safety vests when required.
• Greets incoming drivers, verifies reservation numbers, and liaison with outside forklift operations to allow entry into facility.
• Communicates with all container truck drivers, and informs the appropriate loading dock bay.
• Accepts truck reservations; gathers information from mill or trucker regarding customer name, trucking company, mill and order number.
• Checks daily delivery slips and scan all the truck slips promptly.
• Performs other tasks and duties, such as filing, photocopying documents and data entry.

Competencies and Qualifications

• Focus on customer service and customer experience
• Exceptional organization, teamwork and communication skills
• Language: Fluency in Chinese and English is required.
• Multi-tasking and good time management,
• Intermediate to advanced skills in MS Word, Excel and Outlook
• Excellent English written and verbal communication skills.
• Detail oriented

*** Candidate(s) must own vehicle. Public transportation is not available at Mitchell Island.

*** Working days: Monday to Friday from 8:00 am to 4:30 pm.

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Permanent

Pay: $38,500.00-$42,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Ability to commute/relocate:

• Richmond, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• receptionist: 1 year (preferred)

Language:

• English and Chinese (required)

Work Location: In person