As one of the fastest growing insolvency firms in Canada, Bromwich+Smith’sgoal is to help an ever-greater number of Canadians find relief from debt. We love to work here because we love to helppeople. We are a professional organization with a purpose to alleviate the challenges of debt for Canadians. Importantly, we are not a collection agency, nor do we lend money to people; we work directly with clients and their creditors to solve client challenges.
What We Value:
At Bromwich+Smith, putting people first isn’t just an idea - it is embedded in our purpose and values and is central to our daily operations. This also means putting our employees first and supporting them. Our values include: People come first, Committed in heart and mind, Succeed together, Own it, Find a better way, and Do the right thing.
The Opportunity:
Receptionist
Full-Time Permanent (Mon-Fri, 8am-4:30pm)
Downtown Calgary, AB (no remote or hybrid options)
What You’ll Do:
The Receptionist plays a critical role in the organization by managing first impressions for visitors and clients, handling incoming communications, and supporting the administrative and operational needs of the office. The position requires flexibility, strong interpersonal skills, and a proactive team-oriented approach.
Accountability 1: Reception Support
- Maintain a professional and welcoming reception area at all times.
- Manage visitor sign-in and security protocols.
- Prepare and monitor meeting room bookings and ensure rooms are presentable before use.
- Greet visitors in a professional and friendly manner as the first point of contact.
- Provide directions or assistance to walk-in clients or guests unfamiliar with the building.
- Answer multi-line phone system, transfer calls, take and distribute messages.
- Maintain calendars or shared inboxes for general inquiry or reception-related communication.
- Monitor and respond to general info or reception email inboxes.
- Assist with data entry and updating internal records or spreadsheets.
- Manage incoming and outgoing couriers and deliveries.
- Create and format documents, memos, signage or letters as needed by various departments.
- Support staff onboarding by preparing workspace materials, ID cards, and or welcome kits.
- Assist with organizing internal meetings, including preparing agendas or printing materials.
- Assist in coordinating team events or meetings by ordering food or supplies.
- Maintain tidiness of the office, including kitchen/office cleanliness.
- Monitor, purchase and stock kitchens and supply cabinets with necessary items while remaining budget conscious.
- Notify the building management of any office maintenance needs.
- Assist with recycling and shredding coordination.
- Monitor and replace minor office equipment as needed (e.g. Batteries, clocks).
- Plant care & maintenance
- Support Health & Safety best practices.
Ideal Candidate Qualifications:
- Post-Secondary Diploma in office, medical, or related administration program.
- 2–3 years' experience as a receptionist in a fast-paced environment.
- Experience with phone systems, copiers, printers, and appointment scheduling software.
- Proficiency in Microsoft Office Suite.
- Key competencies in Analytical Thinking, Independence, Planning and Organizing, Problem-Solving
- You will be part of a growing and dynamic Insolvency firm.
- We offer on the job training with an opportunity for growth and professional development.
- We offer a competitive salary with annual performance reviews, and incremental increases.
- We offer amazing health, dental, vision and paramedical benefits plan along with a generous Flexible Spending Account, and a company matching group savings program.
- We have great time off policies that include wellness days and paid vacation time.
B+S is an equal opportunity employer.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better experience for our clients. Whatever your identity, we will give your application fair consideration.
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