Job Title: Receptionist / Clinical Assistant
Location: Comox Denture Clinic – Comox, BC
Job Type: Part-Time or Full-Time
Starting Wage: From $25/hour (based on experience)
Benefits: Comprehensive Health Spending Account
About Us
Comox Denture Clinic is a welcoming, patient-focused practice providing the full scope of denturist services in the Comox Valley. We value professionalism, compassion, and a family-first approach—supporting both our patients and our team in every interaction.
Position Overview
We are looking for a Receptionist / Clinical Assistant who is friendly, organized, and eager to learn. In this dual-role position, you’ll be the first point of contact for our patients and also support the clinical team with administrative and occasional hands-on tasks.
Whether you’re experienced in dental reception or new to the field with strong customer service skills, we’re happy to provide training for the right person.
Key Responsibilities
- Reception & Patient Coordination
- Greet patients warmly in person and over the phone
- Schedule, confirm, and manage appointments using DOM X practice software
- Answer inquiries and provide information about services and follow-up care
- Collect payments (cash, cheque, card) and maintain accurate records
- Communicate with patients about treatment timelines and lab case pickups
- Coordinate paperwork and assist with insurance documents, if applicable
- Administrative & Clinical Support
- Maintain accurate and confidential patient records
- Perform data entry, filing, and document organization
- Use Google Suite (Docs, Sheets, Calendar) for internal communication and task tracking
- Track and organize lab cases (repairs, relines, new dentures)
- Monitor and order office supplies as needed
- Optional: support basic sterilization and operatory setup (training provided)
- Assist in any way as directed by office management staff and/or denturists to fulfill the goal of caring for our patients
Qualifications
- Friendly, professional demeanor with excellent communication skills
- Strong organizational skills and attention to detail
- Experience in a healthcare or customer service setting preferred
- Comfortable using digital tools and software (Google Suite and DOM X)
- Ability to multitask and work independently
- High school diploma or equivalent required; healthcare admin certification a bonus
- Willingness to learn denture terminology and clinical processes
- Commitment to patient confidentiality and high ethical standards
What We Offer
- Wages Starting at $22/hour, depending on experience
- Comprehensive Health Spending Account
- Family-first, flexible work environment
- Flexible start and finish times for both part-time and full-time team members
- Training and opportunities to grow your skills in a respected healthcare setting
- A supportive, team-oriented clinic where your contribution is valued
Apply Now
If you’re ready to join a friendly, patient-centered team that supports work-life balance, we’d love to hear from you.
Please email your resume to [email protected]
Subject Line: Receptionist / Clinical Assistant Application – Comox Denture Clinic
Job Types: Full-time, Part-time, Permanent
Pay: From $25.00 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Expected start date: 2025-08-13
