Program Coordinator

Hours per Week: 35

Salary Grade: Level O

Please note, this is an 8-month temporary contract opportunity covering a leave.

Click here for more details on secondment opportunities.

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

The Office of the Registrar (OOR) fosters a culture of student service excellence and is a key contributor to the overall student experience at Western, from the initial point of contact with prospects through to graduation and beyond.

Within the OOR, the Undergraduate Admissions Office ensures successful achievement of Western’s undergraduate enrolment goals and strategic plans for growth, internationalization, and diversity by advising and supporting prospective students throughout the application and admission cycle.

The Program Coordinator will ensure that applicant data is received from the Ontario Universities' Application Centre (OUAC) and uploaded to the PeopleSoft HE system effectively, efficiently, and accurately. The Program Coordinator will provide accurate and timely data to faculties, programs, and ancillary units regarding the status of applicants from the point of application through to the assessment of eligibility, admission, and ultimately confirmation of acceptance process.

Education:

• 3 year university bachelor’s degree in Business Management/Administration with courses taken in Data/Information Management or related field

Experience:

• 4 years experience providing data management and administrative support; preferably in an academic environment

Knowledge, Skills & Abilities:

• Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Demonstrated ability take initiative, to work independently and follow through on work assignments
• Ability to apply active listening to hear and understand the complete message being communicated
• Demonstrated data management and database reporting skills preferably in PeopleSoft Higher
• Familiarity with FIPPA regulations and working knowledge of secure data transfer protocols
• Excellent judgement, analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
• Exceptional attention to detail with a demonstrated ability to complete accurate data reports
• Ability and willingness to stay abreast of technological developments
• Results oriented with an ability to handle many tasks and maintain a high level of individual and team performance
• Demonstrated ability to successfully manage multiple competing priorities, set both long- and short-term goals, and to adapt quickly to emerging priorities
• Excellent communication skills, strong client-service orientation, and demonstrated ability to build strong, collegial relationships
• Ability to understand customer needs and expectations and provide excellent customer service
• A strong record of teamwork with the motivation and ability to work independently with minimal supervision
• Ability to learn Western’s Senate Policies pertaining to Admissions
• Knowledge of the Canadian secondary and post-secondary educational system
• Ability to process information with a high degree or accuracy, and follow formal business practices with high attention to detail
• Ability to multi-task, prioritize and maintain an organized and effective personal work environment.
• High proficiency with Microsoft Word, Outlook and advanced skills in Microsoft Excel
• Proven competence with reporting tools such as PeopleSoft HE and PeopleSoft Query
  

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.