Program Assistant – Bilingual (English/French)
*Indicates the salary listed as per the OPSEU Collective Agreement.
Join this vital role with the Fair, Safe & Healthy Workplaces Division and contribute to workplace safety and fairness. An impactful area that directly benefits workers and employers of Ontario!
Learn more about our division with the Ministry of Labour Immigration, Training and Skills Development.
About the job
Although every day will look different, you can expect this position to include tasks like:- providing a range of clerical, administrative, and support services.
- responding to general public inquiries.
- managing office procedures.
- preparing reports, spreadsheets, letters and other documentation.
What you bring to the team
Mandatory requirements
- You must possess oral French language skills at the advanced level. Your proficiency level will be confirmed before hire.
Customer Service, communication and interpersonal skills
You have:- customer-service skills/orientation.
- the ability to work as a team member and handle high level of stress when dealing with fatalities, work accidents and irate clients.
- communication skills to provide information and obtain details of incidents and events.
- written communication skills to provide information and prepare responses/correspondence.
Administrative skills
You have:- proficiency with computer applications for word processing, spreadsheets, presentations, and email.
- knowledge of records management and practices to maintain electronic and manual filing systems.
- knowledge of the operation of various office equipment.
- knowledge of office administration policies and procedures.
Analytical and organization skills
You have:- the ability to develop a solid understanding of ministry programs and legislation.
- experience gathering information and presenting it in a logical fashion.
- the ability to use sound judgment in resolving problems independently.
- organizational skills to prioritize work, meet deadlines and manage competing priorities.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
What we offer
In this temporary role, you will be compensated, in addition to your salary as follows:- pay in lieu of statutory holidays
- pay in lieu of vacation
- pay in lieu of insured benefits upon completion of 1-month continuous service
- accrual of attendance credits
- you may, at your expense, participate in the Pension Plan and Supplementary Health and Hospital (SH&H) plan
The OPS also offers:
- an Employee and Family Assistance Program, which provides confidential counseling services
- inclusive counselling services, which provides confidential mental health support from professionals belonging to diverse communities
Additional information:
- 1 Bilingual English/French Temporary, duration up to 9 months, 159 Cedar St, Sudbury, North Region
Note:
- This ad is also available in French.
- E-LB-231039/25
How to apply:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
Strengthening Ontario, together