Produce Department Associate

As a member of the Produce Department, you play a vital role in delivering a fresh, vibrant, and welcoming shopping experience. Your responsibilities include setting and maintaining attractive produce displays, preparing fresh-cut offerings, and ensuring that all department and store goals—as communicated by the Market Manager and leadership team—are met or exceeded.

This is a customer-focused, service-oriented position that requires a can-do attitude, attention to detail, and a passion for fresh food. You will help maintain a positive company image by providing legendary customer service and supporting the overall success of the produce department.

Duties & Responsibilities

Core Responsibilities

• Set up and maintain clean, well-stocked, and visually appealing produce displays.
• Clean, peel, slice, and trim fruits and vegetables for ready-to-serve offerings.
• Prepare fresh products such as Sunterra’s freshly squeezed juices.
• Operate juicing equipment safely and efficiently; perform routine cleaning and maintenance.
• Receive, unpack, and stock produce shipments.
• Follow all established food safety, sanitation, and cleaning procedures.
• Maintain accurate retail pricing and signage across all produce items.
• Ensure proper product rotation and remove damaged or expired items.
• Oversee product sampling and promote seasonal or featured items.
• Stay informed about new products and assist with their placement and presentation.
• Follow through on all customer questions and requests with professionalism and care.

Supporting Duties

• Assist the Produce Team Lead with all departmental functions as needed.
• Monitor inventory levels and communicate restocking needs.
• Practice proper lifting techniques and safe use of tools and equipment.
• Maintain cleanliness and organization of prep areas, tools, and storage spaces.
• Report safety hazards or violations immediately and help maintain department security.
• Perform other duties as assigned by the Produce Team Lead or Market Manager.
• Maintain regular and reliable attendance.

Qualifications

• Basic knife skills and comfort with produce prep work.
• Knowledge of fruit and vegetable varieties and seasonality.
• Ability to visually inspect products for quality and freshness.
• Strong attention to detail and ability to follow instructions and procedures.
• Excellent communication and customer service skills.
• WHMIS and Food Safety Certification required (training provided by Sunterra).
• Previous experience in grocery, produce, or food service is an asset but not required.

Working Conditions

· Standing and/or walking for extended periods of time.

· Exposure to temperature variations and wet conditions in refrigerated and prep areas.

· May walk and work on uneven surfaces.

· Requires reaching above and below shoulder height.

· Repetitive use of hands with power grasping and fine manipulation.

· May require use of ladders or stools to access product or supplies.

· Repetitive stretching and lifting required.

· Lifting of items up to 40 pounds (team lift required for heavier items).

*Full-time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location) and a general discount on all groceries in-store and the café! *

The seeds of Sunterra took root on the Price family farm over fifty years ago in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born.

Join our growing Sunterra Family and be part of a team where your contributions are valued and makes the difference. Just like finishing a hard day's work on the farm, working for Sunterra will provide you with a sense of ownership, pride, and the satisfaction of a job well done. Expand your skills and feel a sense of belonging and fulfillment. With your passion and care help create unforgettable experiences for our customers through exceptional service and high-quality products.

Roll up your sleeves and apply!

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Company events
• Discounted or free food
• Extended health care
• Life insurance
• Store discount

Experience:

• Customer service: 1 year (preferred)

Work Location: In person