POSITION TYPE: Permanent
STATUS: Full-time, Contract
DEPARTMENT: Fundraising
AFFILIATION: Non-Unionized Position
LOCATION: Scarborough, ON - HYBRID
HOURS: 9am – 5pm, Mon – Fri; 35 hours per week. Occasional Evenings & Weekends for training or engagement events.
START DATE: September 2025
Be a Force for Community Impact!
About Us:
For over 45 years, Tropicana has been a pillar of strength and support, proudly standing as one of Canada’s largest Black-led, Black-serving, and Black-focused organizations. Our mission is to provide access to opportunities that lead to personal success and positive life decisions for Black, African, and Caribbean individuals, as well as others facing barriers. This includes those who experience challenges in education, language, finances, and social circumstances.
About the Role:
Tropicana is embarking on a transformative chapter focused on growth, clarity, and culture. The Manager of People & Culture will be a key driver of this change — ensuring that people, leadership, and culture remain at the heart of everything we do. Reporting to the Chief Executive Officer, this role will lead the development of people strategies, engagement programs, and training initiatives that elevate employee experience and build a collaborative, vibrant, and high-performing culture.
This is both a strategic and operational role, ideal for someone who enjoys shaping systems while actively supporting people — someone who can coach leaders, design meaningful programs, and champion a people-first culture during organizational change.
Key Responsibilities:
- Lead full-cycle HR functions including recruitment (direct and agency-supported), onboarding, performance management, compensation, and policy development.
- Partner with people leaders to coach and support them in managing team performance, challenges, and development.
- Design and deliver training, leadership development, and staff engagement initiatives that build inclusion and a positive workplace culture.
- Working collaboratively with the Workplace Culture Committee to create and deliver a comprehensive workplace culture program
- Manage labour relations and ensure compliance with collective agreements, employment standards, health and safety, and Tropicana’s DEI commitments.
- Maintain and optimize HR systems and HR documentation to ensure operational excellence.
- Collaborate with senior leadership on workforce planning, organizational development, and people-focused transformation.
- Champion a people-first culture by leveraging internal committees and employee feedback to drive continuous improvement.
About You:
- 5-7 years of progressive HR leadership experience, preferably in a unionized non-profit setting.
- Proven ability to lead culture-building initiatives and develop inclusive people practices.
- Strong facilitation, coaching, and communication skills.
- Experience designing and delivering internal training or employee development content.
- Sound knowledge of employment law, labour relations, and HR best practices.
- CHRP, CHRL designation or equivalent experience preferred.
- Passion for people, organizational health, and equity-based community work.
What We Offer:
- Opportunity: Help shape the future of Tropicana’s culture and staff experience during a pivotal period of transformation.
- Collaboration: Join a dynamic team that values growth, trust, and teamwork.
- Comprehensive Rewards: Competitive base salary, health and dental benefits, RRSP matching, and professional development support.
- Flexibility: Opportunity for hybrid work and commitment to employee well-being.
Tropicana Community Services is committed to creating an inclusive, barrier-free recruitment and selection process. Please inform the Human Resources department, at the time of your application, of any requirement for accommodation in order for us to assess all applicants in a fair and equitable manner.
