Join Our New Practice at Dundas & Bloor: We're Hiring a Patient Care Coordinator with a Big Smile & Even Bigger Personality!
Are you a natural leader who lights up the room with your energy, warmth, and positivity? Do you love creating a welcoming atmosphere and keeping everything running smoothly behind the scenes? If you're looking for a fresh start in a gorgeous new dental clinic at Dundas & Bloor where fun, teamwork, and outstanding patient care come first — we want to meet you!
We're a close-knit, upbeat team building something truly special from the ground up. Our newly built, state-of-the-art clinic is designed with both comfort and style in mind. Now, we're looking for a confident, organized, and compassionate Patient Care Coordinator to help us shape an amazing experience for every patient — and every team member.
- Competitive compensation
- Extended Health Benefits
- RRSP Matching
- Continuing education opportunities and support for professional development.
- Collaborative and supportive team environment.
- Opportunities for career growth and advancement within the organization.
- Welcome and build rapport with patients, creating a comfortable and trusting environment.
- Discuss and explain proposed treatment plans with patients in a clear and compassionate manner.
- Provide accurate estimates of treatment costs and discuss financial options, including insurance coverage and payment plans.
- Assist patients in scheduling and coordinating their appointments, ensuring efficient and timely care.
- Collaborate with insurance providers to verify coverage and process claims.
- Maintain organized and up-to-date patient records and treatment plans.
- Follow up with patients to answer questions, address concerns, and provide ongoing support.
- Serve as a liaison between patients and the clinical team, ensuring seamless communication.
- Keep current on treatment options, insurance policies, and industry trends.
- Uphold confidentiality and privacy standards in handling patient information.
- High school diploma or equivalent; associate's degree or relevant training preferred.
- Strong interpersonal and communication skills, with a caring and empathetic demeanor.
- Experience in a dental administrative role is a must - At least 2 years
- Familiarity with dental billing, insurance, and scheduling procedures.
- Exceptional organizational skills and attention to detail.
- Ability to work in a fast-paced and patient-focused environment.
- Commitment to maintaining patient confidentiality and privacy.
