About Us – A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.
RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.
You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.
Benefits:
- 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
- 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
- Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
- Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
- Employer-paid benefits for regular Part-time and Full-time employees:
- Core Gender Affirmation services
- $1,000/year coverage for Massage
- $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
- Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.
The Facilities Manager oversees all aspects of the planning, implementation, delivery and evaluation of programs and services associated with RainCity Housing physical plant which is comprised of multiple-unit housing. These programs and services include building construction, preventative maintenance, renovations, facilities security, equipment and material management, grounds-keeping, housekeeping, and custodial services. Reporting to the Director, Facilities, the Facilities Manager oversees, inspects, and coordinates the work of maintenance staff, custodial staff, and external contractors.
The Facilities Manager ensures allocation of the necessary fiscal, technological, physical, and human resources required to meet the strategic and operational maintenance and cleaning needs of the RainCity Housing programs and services. As a key member of the Operations Department, they ensure RainCity facilities are safe, hygienic, and meet all code and by-law requirements. The Facilities Manager monitors the commercial kitchens in their portfolio on an as needed basis to support the Food Services Manager. Other duties as assigned.
The Facilities Manager currently works primarily on-site at the buildings in their portfolio and works at head office or at home 1-2 days a week. They also participate in the Operations Department’s after-hours rotation and are currently estimated to be on-call approximately 25% of the year.
COMPETITION#: job2025.270
POSITION TITLE: Facilities Manager
PROGRAM: Facilities
POSITION TYPE: Temporary Full-time, 1.0 FTE, 80 Bi-weekly Hours.
EMPLOYEE GROUP: Excluded
SALARY: $86,985.60 annually ($41.82 hourly)
TERM: Temporary Full-Time until December 31, 2025, or return of incumbent
START DATE: As soon as possible
SCHEDULE: General hours are Monday – Friday, 9:00am to 5:00pm; requirement to participate in after hours on call rotation. Schedule must be flexible to meet the needs of the program.
QUALIFICATIONS
- Diploma in a discipline related to property/building maintenance or management.
- Minimum of five (5) years of recent, related experience in complex building/maintenance operations setting, including at least one year in a management capacity leading unionized staff
- Significant experience in building maintenance tasks such as carpentry, plumbing, electrical and painting
- Non-profit experience preferred.
- An equivalent combination of education, training and experience will be considered.
- Class 5 driver’s license and acceptable driver’s abstract.
- Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction.
- Plans, implements, and evaluates programs and services for the RainCity physical plant including building construction, preventative maintenance, renovations, facilities security, grounds keeping, housekeeping and custodial services.
- Ensures building code and by-law compliance throughout the organization.
- Reviews all operating agreements and monitors operational compliance to satisfy stakeholders.
- Participates in the development and implementation of RainCity strategic plans, goals, and objectives.
- Oversees periodic maintenance, servicing and inspection of equipment including chillers, heating and ventilation systems, plumbing fixtures, sewage systems, electrical fixtures and circuitry, pumps, motors, elevators and related instrument and controls.
- Develops, publishes, implements, and monitors maintenance schedules for all RainCity facilities.
- Establishes corrective and emergency maintenance procedures.
- Periodically inspects facilities including mechanical and heating systems, suites, and grounds, to identify and resolve deficiencies.
- Prepares periodic reports for the Director, Facilities regarding maintenance issues, long-term planning to maintain property value, property development or redevelopment activities.
- Monitors and supervises maintenance requests received and ensures appropriate action is completed.
- Assigns daily and emergency work to maintenance workers, monitors completion of assigned work.
- Ensures safety of personnel and building clients while performing maintenance work
- Prepares repair, capital and building improvement specifications in conjunction with the Director, Facilities; obtains quotations per policies; consults experts for complex specifications.
- Inspects and approves work undertaken by contractors and sub-trades.
- Leads and directs staff in the development and application of new technologies in maintenance and custodial processes to achieve higher efficiency, productivity, and client service levels.
- Oversees equipment, material and fleet management including purchasing, warehousing, and inventory control.
- Oversees the RainCity vehicle fleet; arranges insurance, vehicle repairs and maintenance; monitors and maintains the vehicle booking system.
- Develops and proposes the annual budget for operations, monitors, and reports expenditures.
- Approves and codes invoices and reviews financial statements.
- Establishes and maintains effective working relationships with all levels of RainCity Housing management, employees, clients, and the public.
- Works with vendors, outside agencies, and community partners, as needed.
- Performs other related projects or duties, as assigned.
- Responsible for the hiring, evaluation, professional development, discipline and dismissal of the Maintenance and Custodial team
- Builds the capacity of staff teams by implementing and leading processes for coaching, development, and performance appraisal.
- Supervises maintenance and custodial staff team attendance and deals with attendance issues including absenteeism, authorizing overtime, leave requests, vacations, etc.
- Manages scheduling as required; ensures all shifts are appropriately staffed and no overtime is accrued without prior approval; ensures there is a pool of casual staff, as required.
- In conjunction with HR, ensures the workplace meets all health and safety guidelines and regulations by establishing organizational health and safety programs at each work site.
- Maintains and submits payroll information to the payroll department for processing.
- Participates in the development and implementation of essential service plans, as a member of the senior leadership team
- Represents RainCity as the employer in labour/management meetings as required; performs bargaining unit staff duties during a strike or lockout.
- Makes strategic planning decisions crucial to formulating and achieving operational objectives.
- Translates theory and principles into workplace systems that ensure alignment of daily practices.
- Understands, interprets, explains, and applies relevant municipal, provincial, and federal policies, laws, and regulations specific to housing operations.
- Ability to continually analyze and evaluate RainCity principles and practices to create innovative operational best practices.
- Ability to move the organization forward, set goals, create, and implement action plans, and evaluate the process and results.
- Strong problem solving and conflict resolution skills; can consult effectively with managers to develop solutions to moderately complex organizational and people management issues.
- Effective decision maker: able to assess situations to determine the importance, urgency, and risks; able to execute on clear and timely decisions in the organization’s best interests.
- A self-starter: able to anticipate and meet needs before they arise.
- Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
- Champions positive working relationships with internal and external stakeholders to achieve the goals of the organization.
- Listens well and encourages open exchange of information and ideas using appropriate communication media.
- Excellent communication skills with the ability to present recommendations clearly, logically, and persuasively; and to prepare clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
- Creates connections, trust and shared meaning with diverse individuals and groups.
- Identifies, establishes, and communicates clear and meaningful expectations and outcomes.
- Models core qualities such as honesty, integrity, resilience, and confidence
- Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters.
- Demonstrated leadership experience using positive reinforcement, strengths-based feedback and coaching to direct team members, stakeholders, and partners.
- Solid leadership skills with the ability to facilitate collaboration, cooperation, and coalitions among diverse groups, aimed at improving programs, services and goals.
- Self aware; understands personal assumptions, values, principles, strengths, and limitations.
- Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth.
- Takes responsibility for personal actions, performance, and health.
- Demonstrated experience in monitoring departmental budgets and expenses.
- Ability to track and manage payroll costs.
Diversity
RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.
As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.
Inclusion and creating a safer space
We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.
All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.
Inclusivity and support for people with differing abilities
In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to [email protected].
If you're having any difficulty creating an account or submitting your resume: Please email [email protected] for assistance.
Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.
Do you need additional support with your application? Connect with our partners for assistance:
- ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services
- PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/
- WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services
- MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/
RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.
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