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Operations Assistant - Bilingual English and Mandarin

UNIUNI
Mississauga, Ontario
Full time
1 day ago

Who Are We?
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Requirements

Responsibilities

  • Coordinate transportation activities with warehouses in other regions in a timely manner, including return shipments, holiday transfer schedules, truck departure frequency adjustments, and vehicle tracking.
  • Conduct warehouse inspections to check transfer and loading operations, and support regional warehouses in arranging YYZ shipments, including palletizing requirements and loading sequence needs.
  • Arrange inter-warehouse transfers of goods, including but not limited to parcels and operational materials.
  • Respond promptly to unexpected issues with transfer trucks, and address warehouse data errors, route interruptions, or lost/missed scans. Escalate to management when issues cannot be resolved independently.
  • Monitor transfer vehicles and batch data across all regions, and prepare weekly summary reports on delays, lost shipments, and related issues.
  • Communicate and coordinate with carriers and partners to ensure on-time pickups and deliveries.
  • Update spreadsheets and shipment tracking information in a timely manner to maintain data accuracy and integrity.


Qualifications

  • College diploma or international equivalent
  • Prior experience in logistics and/or warehouse settings is preferred
  • Fluency in English and Mandarin, both written and verbal
  • Proficient in Microsoft Office Suite (Word, Excel)
  • Strong ability to develop, implement, and follow structured processes
  • Excellent communication skills, ability to multitask, and strong attention to data accuracy
  • Attentive to detail, patient, and highly responsible

Benefits

  • Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program
  • Salary range: $19/hr
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