Company description
Strive was founded in 2020 and has since grown to a team of 100+ industry leaders with many years of experience. We are located in the heart of Toronto, at 110 Yonge St Suite 1704, Toronto, ON M5C 1T4. At Strive, our entire team exhibits excellent collaboration, and clear communication, and takes a hands-on approach of support and respect at every level of the organization. At the same time, we empower all our employees by providing an environment, resources, and tools to solve problems, be challenged, and ultimately grow their career..
For our customers, we aspire to always exceed their expectations – this is infused in our mission to provide a “better lending experience”.
To learn more about Strive, please visit our website or LinkedIn.
Job description: Office Services Administrator, Servicing Operations
Strive is an award winning Canadian residential mortgage lender obsessed with customer satisfaction. Our mission is simple: to offer industry leading products and services to Canadian mortgage brokers and their clients with a focus on relationship building and best in market tech.
To succeed at Strive, you must embrace the fact that Strive is a start-up, has a very entrepreneurial culture and mindset and is committed to building a team-focused organization with bold goals and objectives to grow our company and reward staff excellence.
About the role
This position is in person 5-day a week in Toronto, ON.
Your day to day will include:
- Efficiently sort and scan all incoming mail, ensuring timely distribution to the appropriate departments.
- Draft and obtain necessary signatures for cheques, then accurately mail them to vendors and clients.
- Monitor and respond to all email queues in a timely and professional manner.
- Provide essential backup support to Servicing Specialist(s) as needed.
- Complete other projects and administrative tasks as assigned by management.
- Proactively follow up on outstanding final reports for funded mortgages with solicitors and FCT via email and phone to ensure timely completion.
- Obtain necessary tax bills from municipalities.
- Send welcome letters to new borrowers.
- Manage all outbound mail and courier items for staff, borrowers, and vendors, ensuring accurate and prompt delivery.
- Maintain a professional and presentable office environment, including ensuring the kitchen is consistently stocked and tidy.
- Coordinate and set up meetings, including arranging catering services as required.
You will bring:
- Ability to thrive in a fast-paced environment, working effectively both independently and as part of a team.
- Strong organizational, time-management, and communication skills with meticulous attention to detail.
- Entrepreneurial mindset is essential.
- Prior administrative experience required.
- Proficiency in Microsoft Office and the aptitude to quickly learn new technologies and systems.
What we offer:
At Strive, we offer competitive pay and perks, that include, but are not limited to:
- Competitive base salary and discretionary incentive pay
- Vacation, Paid time off, and holidays
- Competitive benefits package that starts immediately
- A fun and welcoming learning environment to help you grow
- Working 1-1 with senior management and industry leaders
- Training and development catered to your career development needs
Strive is an equal opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the Management team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.
Job Type: Full-time
Application question(s):
- This role is onsite, 5 days a week in downtown Toronto. Please confirm you are comfortable with this requirement.
- In 1-2 sentences, tell us why you would be a good fit for this position.
Experience:
- Microsoft Office: 1 year (preferred)
Work Location: In person
