Escape City, an award-winning leader in escape room entertainment, is hiring a Mobile Escape City Facilitator to support the Mobile Operations Manager in running Mobile Escape City events, and take the lead when the Operations Manager is unavailable. This role is based at our Calgary location (4612 MacLeod Trail) and involves overseeing school programs, corporate team-building events, and our mobile party packages.
We’re looking for a motivated individual with a passion for working with students and businesses, strong organizational skills, and a commitment to delivering exceptional customer experiences. Transporting our 30' mobile escape room unit is a requirement for this position so a class 5 drivers license is required and towing experience is an asset.
Position Details
● Hours: ~30 hours per week (varied based on bookings)
● Compensation: $20 - 22 / hour
● Probation: 90-day probationary period
Key Responsibilities
● Execute Mobile Escape City Events, including transporting and setting up the 30-foot mobile escape room trailers, generators, and equipment using the company vehicle
● Facilitate bookings at the Calgary Escape City location, including but not limited to corporate bookings, school field-trips, and private parties
● Lead a team of event staff to ensure a seamless, high-quality experience on site
● Collaborate with the Social Media Coordinator to provide content as directed
● Address customer concerns professionally and ensure all events meet Escape City’s brand standards
● Attend trade shows, conventions, and promotional events as scheduled
● Travel, as the position requires
Requirements
● Valid Class 5 Driver’s License
● Experience towing (additional training provided)
● Insurable under our commercial vehicle insurance
● Clear Police Information Check with Vulnerable Sectors Screening
If you’re passionate about escape room experiences, love working with businesses and schools, and thrive in a fast-paced environment, we’d love to hear from you!
Apply by August 14, 2025 – Send your resume and cover letter to [email protected]. For questions, please contact Angela at [email protected]
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Application question(s):
- Do you have experience towing a trailer or similar?
Language:
- French (preferred)
Licence/Certification:
- Class 5 Drivers License (required)
Work Location: In person
