Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing excellent customer service, and ensuring the smooth functioning of the medical office. This role requires proficiency in handling phone systems, electronic medical records, and a solid understanding of medical terminology. A background in either a medical or dental office setting is preferred.
Responsibilities
- Greet patients and visitors warmly upon arrival at the front desk.
- Manage incoming calls using phone systems, directing inquiries to appropriate staff members.
- Schedule appointments and maintain an organized calendar for healthcare providers.
- Collect patient information and verify insurance details using electronic medical records systems such as Epic or Dentrix.
- Assist patients with forms and provide information about services offered.
- Maintain confidentiality of patient records in compliance with HIPAA regulations.
- Coordinate with medical staff to ensure efficient patient flow and communication.
- Perform administrative tasks such as filing, data entry, and managing office supplies.
Experience
- Previous experience as a Medical Receptionist or in a similar administrative role within a medical or dental office is preferred.
- Familiarity with electronic medical records (EMR) systems, particularly Epic or Dentrix, is highly desirable.
- Knowledge of medical terminology and administrative practices related to healthcare settings is essential.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, with a focus on customer service excellence.
We encourage individuals who are passionate about healthcare and possess the required skills to apply for this rewarding opportunity as a Medical Receptionist.
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 12 – 24 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
