Unlimited Medical Centres is seeking a full-time employee Monday - Friday. Seeking a joyful, organized, and responsible individual to join our glowing team. Must have experience in a medical clinic, who is used to multi-line phone systems.
Key Responsibilities:
- Front Desk Duties: Greet patients warmly and professionally, answer phone calls, and schedule appointments. Manage patient check-in and check-out processes efficiently, verifying insurance information and collecting co-payments as needed.
- Patient Communication: Communicate with patients regarding appointment reminders, follow-up care instructions, and test results in a courteous and compassionate manner. Address patient inquiries and concerns promptly, either in person, over the phone, or via email.
- Medical Records Management: Maintain accurate and up-to-date electronic medical records, including patient demographics, medical history, and treatment plans. Ensure confidentiality and compliance with HIPAA regulations in handling sensitive patient information.
- Office Organization: Keep the reception area and office environment clean, organized, and welcoming. Order and maintain office supplies and equipment inventory to support efficient operations.
- Team Collaboration: Work collaboratively with physicians, nurses, and other healthcare professionals to coordinate patient care and support interdisciplinary teamwork. Communicate effectively with colleagues to ensure seamless transitions between administrative and clinical tasks.
Qualifications:
- Previous experience as a medical office assistant is preferred
- Familiarity with medical software such as Healthquest
- Strong administrative skills, including data entry and record keeping
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Friendly and professional demeanor when interacting with patients and colleagues
Note: This job description is intended to provide a general overview of the position. It is not exhaustive or all-inclusive. Other duties may be required or assigned.
We offer competitive compensation and benefits packages for qualified candidates. If you are looking for a rewarding career in a dynamic healthcare setting, please apply with your updated resume.
Job Types: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Benefits:
- On-site parking
Work Location: In person
