Job Posting: Receptionist/Patient Care Coordinator
Location: Islington and Bloor
Clinic: Kingsway Dermatology & Cosmetic Centre – Upscale Cosmetic Dermatology Practice
Are you an organized, compassionate professional who thrives in a fast-paced environment? Do you have a passion for providing exceptional patient care? If so, we invite you to join our team at Kingsway Dermatology & Cosmetic Centre, a busy and upscale cosmetic dermatology clinic.
Position: Receptionist/Patient Care Coordinator
About Us:
We specialize in providing top-tier medical dermatology services with a focus on patient satisfaction and personalized care. Our team is dedicated to delivering a seamless, comfortable experience for every patient who walks through our doors.
Key Responsibilities:
- Greet patients warmly and professionally, creating a welcoming environment.
- Manage phone calls, schedule appointments, and coordinate the clinic’s daily calendar.
- Maintain accurate patient records and ensure confidentiality at all times.
- Educate patients about clinic services and answer inquiries with confidence.
- Support clinic operations, including check-in/check-out and payment processing.
- Work closely with the team to ensure smooth patient flow and care coordination.
What We’re Looking For:
- Here’s a polished job posting draft for your Patient Coordinator role:
Job Posting: Patient Coordinator – Medical Dermatology Clinic
We are seeking a detail-oriented and compassionate Patient Coordinator to join our busy Medical Dermatology Clinic. The ideal candidate will bring strong organizational skills, excellent communication, and prior experience working in a medical office setting. This role is key in ensuring a smooth, professional, and welcoming experience for our patients from the moment they arrive.
Key Responsibilities:
- Greet and register patients, ensuring accurate demographic and insurance information.
- Schedule, confirm, and manage patient appointments in Accuro EMR.
- Process and reconcile OHIP billing and other third-party billing accurately and on time.
- Act as the first point of contact for patients, providing friendly and professional support.
- Coordinate communication between patients, physicians, and staff.
- Maintain patient confidentiality and comply with all clinic policies and healthcare regulations.
- Support day-to-day administrative operations to ensure efficiency and patient satisfaction.
Qualifications:
- Minimum 2 years of experience in a medical office or dermatology clinic setting.
- Proficiency with Accuro EMR and strong understanding of OHIP billing procedures.
- Excellent interpersonal and communication skills, both verbal and written.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professional, compassionate, and patient-focused demeanor.
- Knowledge of dermatology terminology and procedures (asset but not required).
Why Join Us:
- Be part of a collaborative and supportive medical team.
- Opportunity to grow within a well-established and respected dermatology practice.
- Competitive compensation and benefits.
- Positive and professional work environment where patient care comes first.
If you are a motivated, detail-oriented professional with a passion for patient care, we’d love to hear from you!
Please send your resume and cover letter to [email protected] with the subject line Patient Coordinator Application.
Kingsway Dermatology & cosmetic Centre is an equal-opportunity employer. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $18.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Work Location: In person
Expected start date: 2025-09-01
