Position Summary
Position Title: Local Dispatcher
Location: 5355 152 Street, Surrey BC
Duration: Full-time, 8:30am - 5:00pm
Description:
The Dispatcher is responsible for supporting and monitoring all pickup and delivery appointments for orders. Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on time deliveries while responding to unforeseen challenges such as traffic of weather disruptions. Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the efficient and reliable operation of our trucking services.
Responsibilities:
- Enter customers' orders into the TMS (Transportation Management System)
- Book pickup and delivery appointments for orders
- Plan local pickup and deliveries among pool of local tractor and 5-ton drivers
- Resolve day-to-day dispatch issues such as checking driver's status throughout the day, relaying pickup and/or delivery issues to Account Representatives
- Arrange 3rd party carriers to cover extra loads
Requirements:
- 1-2 year's experience an asset (transportation preferred)
- High school diploma
- Legally eligible to work in Canada
- Satisfactory background and reference checks
- Follow company rules and regulations
- Excellent customer service skills
Why work for Canada Cartage?
- Modern, clean Fleet
- Competitive pay
- Extended health and dental, retirement plans
- Paid personal days and sick days
- Stability; full time, steady hours
- Positive team, hard-working atmosphere
- Safety-oriented company
- Perks - such as company phone, uniform/safety boots allowance and discount programs for gym memberships, auto services, cell phone plans, etc.
- Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
- Awarded as a Top Fleet Employer in since 2017
- Come work with a company named “Canada’s Best Employer 2018, 2019, 2021 & 2022” in Transportation & Logistics by Forbes
Application Process
We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
We are a Top Employer!
Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list. https://tinyurl.com/yrn5ue54
We’ve also been recognized for the 8th year in a row by Trucking HR Canada as one of Canada’s “Top Fleet Employers”. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
https://tinyurl.com/2xsyrj7r
We’re growing! We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022. https://hubs.la/Q017bTLd0
Celebrating 100 years: https://www.youtube.com/watch?v=b3S-CtHQhVY
Why do we have one of the lowest driver turn-over rates in Canada? A team environment, short-haul regular routes and great benefits. Come work with us: https://www.youtube.com/watch?v=rpMA1riOzPI
Our Values
Integrity:
We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I am transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.
Humanity:
We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.
Accountability:
Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who will deal with issues and have the willingness to resolve things. We will be relied on and held accountable for our results and our long term commitments.
Collaboration:
We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.
Dedication:
Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.
Leadership:
Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you.
Come Work With An Industry Leader!
Committed to employment equality, Canada Cartage Systems LP encourages applications from Aboriginal people, persons with a disability, members of visible minority groups, women, and all other protected status.
Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let your local Human Resources Representative know.
Why You Will Love Canada Cartage
As an iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we offer dedicated fleet solutions, freight services, managed transportation, fulfillment, and home delivery. With a national network of terminals and distribution centres, we simplify complex logistics through innovation and technology.
Rooted in family values and an entrepreneurial spirit, we partner with top Canadian brands to create outstanding customer experiences. Founded in 1914, we continue to lead the industry with innovative fleet solutions and a commitment to excellence.
Position Summary
Position Title: Local Dispatcher
Location: 5355 152 Street, Surrey BC
Duration: Full-time, 8:30am - 5:00pm
Description:
The Dispatcher is responsible for supporting and monitoring all pickup and delivery appointments for orders. Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on time deliveries while responding to unforeseen challenges such as traffic of weather disruptions. Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the efficient and reliable operation of our trucking services.
Responsibilities:
- Enter customers' orders into the TMS (Transportation Management System)
- Book pickup and delivery appointments for orders
- Plan local pickup and deliveries among pool of local tractor and 5-ton drivers
- Resolve day-to-day dispatch issues such as checking driver's status throughout the day, relaying pickup and/or delivery issues to Account Representatives
- Arrange 3rd party carriers to cover extra loads
Requirements:
- 1-2 year's experience an asset (transportation preferred)
- High school diploma
- Legally eligible to work in Canada
- Satisfactory background and reference checks
- Follow company rules and regulations
- Excellent customer service skills
Why work for Canada Cartage?
- Modern, clean Fleet
- Competitive pay
- Extended health and dental, retirement plans
- Paid personal days and sick days
- Stability; full time, steady hours
- Positive team, hard-working atmosphere
- Safety-oriented company
- Perks - such as company phone, uniform/safety boots allowance and discount programs for gym memberships, auto services, cell phone plans, etc.
- Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
- Awarded as a Top Fleet Employer in since 2017
- Come work with a company named “Canada’s Best Employer 2018, 2019, 2021 & 2022” in Transportation & Logistics by Forbes
Application Process
We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
We are a Top Employer!
Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list. https://tinyurl.com/yrn5ue54
We’ve also been recognized for the 8th year in a row by Trucking HR Canada as one of Canada’s “Top Fleet Employers”. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
https://tinyurl.com/2xsyrj7r
We’re growing! We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022. https://hubs.la/Q017bTLd0
Celebrating 100 years: https://www.youtube.com/watch?v=b3S-CtHQhVY
Why do we have one of the lowest driver turn-over rates in Canada? A team environment, short-haul regular routes and great benefits. Come work with us: https://www.youtube.com/watch?v=rpMA1riOzPI
Our Values
Integrity:
We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I am transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.
Humanity:
We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.
Accountability:
Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who will deal with issues and have the willingness to resolve things. We will be relied on and held accountable for our results and our long term commitments.
Collaboration:
We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.
Dedication:
Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.
Leadership:
Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you.
Come Work With An Industry Leader!
Committed to employment equality, Canada Cartage Systems LP encourages applications from Aboriginal people, persons with a disability, members of visible minority groups, women, and all other protected status.
Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let your local Human Resources Representative know.
Why You Will Love Canada Cartage
As an iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we offer dedicated fleet solutions, freight services, managed transportation, fulfillment, and home delivery. With a national network of terminals and distribution centres, we simplify complex logistics through innovation and technology.
Rooted in family values and an entrepreneurial spirit, we partner with top Canadian brands to create outstanding customer experiences. Founded in 1914, we continue to lead the industry with innovative fleet solutions and a commitment to excellence.
