Job Overview
The Housing First Case Manager position is fulltime.
Please read the entire description & requirements below and check on our Centerpoint Facilitation website prior to applying. (www.mycenterpoint.ca/careers/)
Purpose: Supporting People who are experiencing Homelessness to attain & maintain housing using a person-centered approach.
Is it important to you that:
People’s voices are heard and they succeed? People live the lives they are choosing. People are treated with dignity and honour?
Job Requirements:
Centerpoint actively recruits team members who have education, experience, and/or training in:
- Human Services, psychology, or social services.
- Experience & sensitivity in supporting youth, Indigenous individuals & families, people who are homeless, or fleeing abuse.
- Harm Reduction & Trauma-Informed approaches.
Note: Criminal Record Check and Child Welfare check required, as well as vehicle along with a driver's abstract and valid driver’s license.
Interested?
Submit your One Page Profile and resume telling us why you want to work for us to Jackie Boivin ([email protected]).
This job post will run until a suitable candidate is found.
Not sure what a Person-Centered One-Page Profile is? Visit our website to view our current team. You will be able to view their One Page Profiles by clicking on each photo.
Next steps:
If you are successful, you get to interview us first. You will have an informal phone call with Jackie Boivin to help you decide whether you are a good fit for our culture and values. If a fit, we will invite you to have an in-person conversation to find out what it is really like to work with us as a Housing First Case Manager.
We think that the most important decision we make is who we invite to work with us. Be part of contributing to person-centered changes in people’s lives.
Job Description in full
Housing Case Managers are responsible for direct and indirect work of planning with individuals and families towards successfully finding, securing and maintaining a home. Housing Case Managers use core Housing First approaches and Person-Centered Thinking approaches to assess ongoing needs, personal plans, implementation, support referrals and advocate for the Housing First participants.
Duties and Responsibilities:
Participant Services Delivery:
- Accept participant referrals from Integrated Coordinated Access waitlist and arrange a meeting with participant.
- Assist in locating and securing appropriate housing that supports success and fits within the goals as set out by the participant. Assist in arrangements for moving and acquiring of household items required in establishing a home. Provide support for a rapid re-housing if/when required.
- Develop participant budget, assess need of financial support and apply to Housing Support Fund for security deposits, first months rent, rent enhancements and rent reliefs as required.
- Complete monthly rent checks to ensure payment and advocate with landlords when necessary.
- Provide intensive support in early months and reinforce principles of crisis prevention and intervention. Exit Plan and taper off support as participant independence and confidence increases.
- Connect with and “advocate for participants as needed to access community resources (Income Supports, AISH, EI, Legal Guidance, landlord meetings, employment skills training, social and recreational activities, etc.)
- Keep accurate, up to date documentation, assessments and forms of all participants case plans, case notes etc.
- Facilitate group meetings (case conferences) with participant and strategic supports to gather information, problem solve, and relationship build. i.e. Landlord, AISH, income support worker, etc.
- Encourage follow-through and independence, reinforcing the participant’s abilities, keeping them in control of their goals and successes. Guide participant to build on their strengths, talents and gifts.
- Entry of information in data collection systems (SPDAT & HIFIS) in a timely manner.
- Manage time and caseload effectively.
Ongoing Education/Training:
- Be current and proficient in core competencies of Housing First (Introduction to Housing First training, Introduction to Case Management, Case Notes and Documentation, SPDAT, HIFIS, FOIP)
- Be familiar with and adhere to the Homeless Initiatives Standards of Practice
- Be proactive in furthering support skills with additional training in: Non-violent crisis intervention, First Aid & CPR, Suicide intervention, Mental Health First Aid, Motivational Interviewing, Universal Precautions, Boundaries training, Crisis Intervention and Communication Skills, Person-Centered Approaches, and any other mandatory in-house training required by Centerpoint.
- Maintain any personal qualifications or education that relates to Human Services or Homelessness.
Team/Staff Relations:
- Work to implement and be an example of Centerpoint’s core value of the Person-Centered approach with each other as well as participants.
- All team members will serve as a backup worker for an assigned case manager. The case manager will be responsible for the other person’s phone during their off time from work, whether that be scheduled holidays/personal days or sick leave. The case manager assigned to the phone will handle voicemails, texts, rescheduling, or coordinating with the participant’s backup worker if an appointment cannot be moved (e.g., medical visits, move-ins, evictions, viewings).
- Attend regular internal and external Homelessness Initiative meetings.
- Work as a team to assist co-workers and other Housing Initiative agencies in planning or problem-solving participant concerns.
- Be an advocate for the Housing First Initiative in Grande Prairie through your words and actions.
Hours: 35/hrs week. Must be flexible & may include weekend/evening work to support participants.
Other related duties which may be required in current position.
Job Type: Full-time
Pay: From $28.00 per hour
Expected hours: 35 per week
Work Location: In person
